Director of E-Commerce & Digital ProductDepartment: DigitalReports to: VP of DigitalEmployment Type: Full-TimeLocation: Remote, United States (East Coast preferred)Pay Range: $130k-$160k, commensurate with experiencePosition OverviewReporting to the VP of Digital, you will guide our day-to-day site operator and work alongside our development, platform and app partners, supporting four businesses - DTC, wholesale, marketplace and retail - that share one digital backbone. This is a foundation-building role: much of the structure is still taking shape, and your first year will be about helping put it in place.
Responsibilities- Build high-caliber site capabilities and customer-facing interactions that elevate overall user engagement.
- Track emerging tech trends and e-commerce innovation to spot new feature opportunities for the brand.
- Evaluate potential site updates, balancing technical effort against revenue and commercial impact.
- Turn high-priority roadmap concepts into polished, user-centric site enhancements.
- Track performance metrics against target KPIs, establishing ongoing site optimizations based on quantitative data.
- Maintain standard operating procedures across full feature rollouts, from initial scoping to site deployment.
- Partner with cross-functional operations leads to streamline team workflows, align on organizational targets, and support internal growth.
- Define and execute product strategy, requirement definitions, and release schedules aligned with overall business goals.
- Oversee compliance and accessibility identifying the proper process and partners to support
- Support and develop the day-to-day site operations, and manage agency and vendor relationships - scope, SLAs, budget and performance.
Qualifications- Proven ability to collaborate strategically with cross-functional partners to achieve shared business outcomes
- A passion for digital brand experience and the customer journey
- Deep, hands-on Shopify Plus experience (or a comparable enterprise platform) - themes, apps and integrations.
- Owned onsite merchandising through seasonal launches and promotional periods, balancing commercial targets against brand and customer experience.
- A real CRO track record, backed by fluency in the stack that supports it.
- Directed internal or agency developers from business requirements through QA and release.
- Brought order to an unstructured request environment - an intake or prioritization process that enabled scale.
- Ability to set clear objectives and design strategies that inspire and align the team
- Deep understanding and commitment to the industry, staying informed about best practices and trends in both tech and retail
What We Offer- Competitive salary commensurate with experience, plus medical, dental and vision coverage
- Paid time off so you can rest and recharge, as well as paid sick leave
- Employee discount on all Margaux products
- A close-knit, mission-driven team culture
