SUMMARYThe Director of Driver Recruiting is responsible for developing, implementing, and overseeing the Owner Operator recruiting strategy for Warren Transport Inc. The Director of Recruiting provides strategic leadership to the recruiting department, supervises recruiting activities, and ensures the successful recruitment and onboarding of qualified Owner/Operators as Independent Contractors. This position is responsible for establishing recruiting goals, managing departmental performance, and aligning recruiting strategies with the company's operational objectives for growth, quality, and retention.
ESSENTIAL DUTIES & RESPONSIBILITIES- Develop, implement, and oversee short and long-term recruiting strategies to support company growth and operational needs.
- Establish monthly, quarterly, and annual recruiting goals in collaboration with executive leadership and operations.
- Direct and manage the recruiting process from end-to-end, ensuring recruiting targets and quality standards are met.
- Provide leadership, direction, coaching, and performance management to driver recruiting department employees.
- Oversee the sourcing, screening, scheduling, assessment, and contracting of Independent Contractors while ensuring the highest standard of customer service.
- Build and maintain relationships with owner operators and industry recruiting partners.
- Ensure all Independent Contractors meet company onboarding and DOT requirements.
- Evaluate industry trends, competitor practices, and market conditions to develop innovative strategies for recruiting owner operators.
- Develop and maintain relationships with employment agencies, advertising partners, and other organizations to attract qualified drivers.
- Establish and monitor key performance indicators to evaluate recruiting effectiveness, productivity, and departmental performance.
- Review and analyze weekly, monthly, quarterly, and annual recruiting reports, including lead generation, recruiting costs, conversion rates, and contractor sign-ons.
- Monitor Independent Contractor turnover and collaborate with operations to develop strategies that support contractor satisfaction and retention.
- Evaluate recruiting processes, systems, and technology to identify opportunities for increased efficiency and improved results.
- Develop and manage recruiting department budgets, including advertising expenditures, recruiting incentives, and associated costs.
- Evaluate the effectiveness and return on investment of recruiting advertising, lead sources, and marketing initiatives.
- Develop and recommend recruiting sign-on and referral bonuses based on market conditions.
- Review quarterly with operations to ensure alignment with current market needs and company objectives.
- Provide regular recruiting performance updates, forecasts, and strategic recommendations to executive leadership.
- Oversee the management of recruiting leads, inbound and outbound phone calls, and lead follow-up to maximize recruiting opportunities.
- Assist with recruiting and contracting qualified Independent Contractor leads as needed.
- Collaborate with operations, safety, and other departments to ensure an efficient onboarding process and positive Independent Contractor experience.
- Oversee all aspects of driver orientation programs to establish and maintain a strong safety ethic among drivers and meet the driver training objectives of the company's operations and support departments.
- Oversee and supervise road testing of all driver applicants, ensuring satisfaction of all company and federal standards and completion of all necessary documentation.
- Perform other duties, tasks, or responsibilities as assigned.
EDUCATION & EXPERIENCE- Four-year college degree from an accredited institution, or equivalent work experience preferred.
- 3-5 years' experience in a recruitment position
- Excellent written and verbal communication skills, strong phone etiquette
- Excellent interpersonal communication, customer service, and organizational skills
- Strong negotiation, influencing, and interviewing skills
- Knowledge of MS Office (Word, Excel, Outlook, Access) Tenstreet
WORKING CONDITIONSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- Constantly in a stationary sitting position and occasionally will move around.
- Constantly operate a keyboard and mouse and constantly utilize a computer monitor(s).
- Constantly conversing with internal and external customers in person or via a phone system.
The essential functions of the role depend on providing in-person oversight, coaching, and real-time collaboration with fellow management and operations staff. Remote work would remove the employee from being able to provide direct supervision and eliminate the immediate coaching, escalation support, and call monitoring that the position provides. Because these functions are essential to the role, and remote work would not allow the employee to perform them effectively, working from home is not a reasonable or effective accommodation.
