POSITION SUMMARY:
The Director of Decision Support and Business Strategy is a strategic healthcare analytics and business intelligence leader responsible for translating financial, clinical, operational, revenue cycle, payer, and other enterprise data into actionable insights that support informed decisionmaking and improve the economic, clinical, and operational performance of the health center, its subsidiaries, and related enterprises. Reporting to the Chief Financial Officer, the Director partners with executive, clinical, operational, finance, revenue cycle, and service-line leaders to develop business plans, evaluate performance, identify opportunities, assess alternatives, and monitor results.
The Director leads the decision support function for enterprise reporting, dashboards, business intelligence, analytics, forecasting, and decision support. The role establishes analytic priorities, promotes data quality and governance, strengthens self-service reporting capabilities, and ensures that analyses are timely, accurate, understandable, and aligned with organizational strategy.
The Director provides leadership for multi-year service-line and provider productivity analyses, revenue and payer performance analysis, Medicare and Medicaid payment reconciliation, budgeting and forecasting, and other strategic initiatives. The Director is expected to be hands-on with data and analytics and must demonstrate strong working knowledge of Microsoft SQL Server, SQL, Power BI, and Tableau.
EDUCATION/EXPERIENCE:
1. Bachelor's Degree in Accounting, Business Administration, Computer Science, Economics, Finance, Industrial Engineering, Management Information Systems, Healthcare Administration, or a related field required
2. Advanced degree and/or professional certifications such as CPA, CMA, FHFMA, or relevant analytics/data certifications highly preferred
3. Minimum of five (5) years of progressive experience in healthcare analytics, decision support, business intelligence, financial analysis, revenue cycle analytics, or a related field; experience in a nonprofit healthcare environment preferred
4. Demonstrated experience leading analytics, business intelligence, reporting, or decision-support teams and projects required
