THE ROLEThe Director of Co-Manufacturing & Procurement is responsible for overseeing Glossier's purchasing strategy, vendor relationships, and supply chain operations to acquire goods and services cost-effectively. The Director of Co-Manufacturing & Procurement is both strategic and hands-on, with a direct impact on customer satisfaction, margin protection and commercial flexibility. This role works closely with finance, logistics, and commercial as a trusted, strategic partner enabling value and flexibility to support broader business goals.
You will be responsible for all processes and budget with expectations for delivering both short-term and long-term priorities and plans. The right person needs to be a driven yet compassionate leader with the proven ability to successfully motivate, mentor and develop a team to represent Operational Excellence across the Glossier brand. You will work closely with our internal teams to lead and develop a first-class supply chain that supports Glossier's growth and expansion, both domestically and internationally. Omni-channel beauty industry experience is preferred with a preference for candidates who have previously worked in fragrance, make-up and/or skincare.
KEY RESPONSIBILITIES & DELIVERABLES- Strategic Procurement Planning: Develop and implement procurement plans to support new development and existing portfolio products, ensuring finished goods meet operational and financial goals.
- Continuous Improvement & Process Excellence: Drive continuous improvement initiatives within the procurement function to enhance efficiency and reduce costs, lead times, and MOQs.
- Supplier Network Strategy & Qualification: Identify and qualify new suppliers, establishing new vendor partnerships while maintaining current vendor connectivity rooted in quality, transparency, and efficiency.
- Material Replenishment Strategy: Lead efforts to develop, implement, and manage alternate material replenishment methods that increase inventory turns year over year while supporting 100% customer on-time delivery and lead-time reduction.
- Risk Management & Market Intelligence: Monitor market trends, supplier performance, and economic conditions to proactively mitigate supply chain risks.
- Contract Negotiation & Terms: Lead negotiations with suppliers to secure favorable pricing, terms, and conditions for goods and services.
- MRP & Supplier Performance Management: Improve purchasing efficiencies and supplier performance through MRP optimization, supplier KPIs, and effective vendor management.
- Supplier Quality & Corrective Action: Monitor supplier scrap rates, obtain corrective actions to reduce supplier-generated scrap in a timely manner, and oversee the resolution of all issues affecting product quality or on-time delivery.
- Order Tracking & Expediting: Coordinate and track open order updates across all vendor partners to remain informed of delays or potential shipment issues.
- Day-to-Day Administration & Master Data: Manage PO execution, master data accuracy, BOM creation/management, supplier records, and spend tracking.
KEY INGREDIENTS- 10+ Years of Global Supply Chain Leadership
- Deep expertise leading end-to-end global supply chain, procurement, sourcing, and quality operations in an omni-channel environment.
- Co-Manufacturing & International Partnership
- A proven track record of building, launching, and managing highly collaborative relationships with domestic and international contract manufacturers.
- Systems & Operational Mastery
- Hands-on experience scaling operations using ERP, WMS, and e-commerce platforms to drive efficiency.
- Executive Presence & Influence
- Clear confidence presenting strategic recommendations and directly influencing executive leadership.
- Financial Acumen
- Strong business acumen across inventory management, financial forecasting, ROI, and spend management.
- A Bachelor's degree in Supply Chain, Industrial Engineering, Logistics, Business Management, or a related field (preferred).
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