Director of Clinical Strategy

IMPaCT Care

$120K — $150K *
US-AnywhereRemote in United States
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Clinical training (RN, MD, LCSW, or allied/behavioral health professionals) or advanced degree in Health Policy or Healthcare Management
  • 7+ years in healthcare operations, practice management, or consulting
  • Expertise in Medicare/Medicaid financing and value-based care
  • Experience designing clinical workflows and staffing models from scratch
  • Proven track record managing complex programs across multiple stakeholder groups
  • Strong data analysis skills in Excel to drive performance improvements
  • Exceptional presentation and interpersonal communication skills

Responsibilities

  • Lead the creation and implementation of Community Health Worker (CHW) programs
  • Translate customer visions into detailed program designs, including workflows and metrics
  • Collaborate with teams in workforce development, tech, and product to establish CHW infrastructure
  • Utilize data analysis to assess program performance and identify areas for improvement
  • Facilitate high-stakes meetings with executives, fostering trust and clarity

Benefits

  • Opportunity to lead impactful healthcare initiatives
  • Work with a collaborative and innovative team
  • Engage in professional development and continuous learning
  • Flexible work environment with potential remote work options
  • Health and wellness benefits, including travel opportunities
Full Job Description
Job Announcement:

Director of Clinical Strategy

Who you are:

You are a razor-sharp systems builder and a seasoned operator who gets out of bed to transform care delivery. You have seen it all, building and operating clinical or care management programs, and now you're ready to use your operational expertise to help other organizations succeed in building programs that deliver at scale. You break complex processes down into their component parts, and you possess the rare ability to shift between high-level strategic vision and granular operational details. You operate effectively in ambiguity, building effective relationships with both business and clinical stakeholders to achieve outcomes. You build trust because you have high attention to detail and always do what you say you are going to do.

What you'll do:

You will lead the end-to-end journey of building, launching, and scaling customer Community Health Worker (CHW) programs. You will serve as the primary architect and account owner, translating complex visions into high-impact operational realities. You will:
  • lead meetings with senior executives, building trust quickly, adapting in real-time, and communicating clearly and with purpose to drive difficult decisions
  • translate customer vision into clear program designs including workflows, roles, metrics, and benchmarks
  • lead a matrixed team across workforce development, tech, and product to deliver CHW infrastructure that meets customer needs
  • use data and quantitative fluency to assess performance, regularly validating quality beneath the surface to identify root causes

What you bring:
  • Clinical training (e.g., RN, MD, LCSW, or other allied/behavioral health professionals), or a graduate degree in Health Policy, Healthcare Management, Population Health, or Healthcare Administration
  • 7+ years in healthcare operations, practice management, or healthcare consulting
  • Deep expertise in Medicare/Medicaid financing, value-based care, and revenue cycle best practices
  • Proven ability to design clinical workflows and staffing models from scratch
  • Proven ability to manage and execute complex programs across multiple stakeholders and workstreams
  • Strong ability to independently analyze data in Excel to assess performance, identify root causes, and drive improvements
  • Exceptional presentation, interpersonal, and writing skills
  • Ability to travel 8-10 times per year for team retreats and customer onsite visits

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