Director of Clinical Services

Tri-Cities Chaplaincy

$115K — $168K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Current Washington State Registered Nurses License
  • Bachelor of Science degree in Nursing from an accredited program
  • MSN, MHA, MBA, or four years of relevant management experience along with clinical experience
  • Two years of clinical and supervisory experience, preferably in hospice or home health
  • Certification in Hospice and Palliative Care Nursing required within three years
  • Experience in program development, coordination, and management
  • Proficient with electronic health records and computer applications
  • Excellent leadership, organizational, and interpersonal skills.

Responsibilities

  • Assist and consult with the Chief Clinical Officer to lead Hospice operations
  • Direct and supervise clinical activities and services for Hospice patients
  • Ensure achievement of strategic objectives for quality patient care
  • Coordinate outreach efforts within the community to raise awareness on hospice services
  • Develop and implement clinical programs and initiatives
  • Provide training and support to clinical staff
  • Facilitate communication and rapport with patients, families, and medical professionals.

Benefits

  • Accrued vacation based on hours worked
  • Sick leave in line with Washington State Sick Leave Law
  • Convert accrued sick days into wellness days after 90 days
  • Ten paid holidays available upon hire
  • Bereavement leave for loss of immediate family members and pets
  • Paid Community Volunteer Day annually
  • Health insurance including medical, dental, and vision starting the first month after hire
  • Various employer-paid benefits such as life insurance and disability
  • 401(k) retirement plan with employer matching after one year
  • Mileage reimbursement at the IRS rate for eligible positions
  • Premium pay for bilingual (Spanish) skills and certifications
  • Tuition assistance up to $5,250 annually after one year
  • Continuing education access through professional platforms.
Full Job Description
Job Type

Full-time

Description

Position: Director of Clinical Services

Location: Richland, WA

Type: Full Time, Exempt

Anticipated Schedule: Monday-Friday 8:00am-4:30pm with availability for after hours events

Application: Please submit a cover letter with your resume or email the cover letter to [email protected] . Applications without a cover letter will not be considered.

Position Overview:

The Director of Clinical Services is responsible for assisting and consulting with the Chief Clinical Officer to provide leadership, direction, growth, outreach, and administration of Hospice operations and to ensure accomplishment of strategic objectives. The Director is responsible for directing, supervising, and coordinating activities of various clinical Hospice patient care services.

Minimum Qualifications:

1. Current Washington State Registered Nurses License

2. Graduate of an accredited school of Nursing; Bachelor of Science degree in Nursing

3. MSN, MHA, or MBA or four years of suitable management/ supervisory experience and four years of clinical

4. Minimum of two years of clinical experience (hospice, home health preferred) with a minimum of two years of management/ supervisory experience.

5. Certification in Hospice and Palliative Care Nursing must be attained within three years of employment.

6. Experience in program development, coordination, and management.

7. Access to transportation

8. Valid Washington State driver's license and automobile liability insurance.

9. Excellent leadership and interpersonal skills

10. Strong organizational and time management abilities to handle multiple tasks and priorities.

11. Proficiency in computer applications, particularly electronic health records.

12. Knowledge and understanding of Hospice Care concepts and philosophies.

13. Ability to communicate and respond effectively with patients, families, and others in both routine and crisis situations.

14. Ability to develop and deliver presentations to large and small groups.

15. Knowledge of continuous quality improvement management principles and practices applicable to the clinical setting.

Requirements

Preferred Qualifications:

1. Experience in oncology, home health, or hospice.

Join Our Team:

At Tri-Cities Chaplaincy, we're committed to providing compassionate care and support to individuals and families during life's most challenging times. We invite you to be part of our mission and contribute to meaningful work that touches the heart of our community.

Why Join Us?
• Purpose-Driven Work: Be part of a team that makes a real difference in patients' and families' lives.
• Supportive Environment: Thrive in a collaborative and caring atmosphere.
• Professional Growth: Access opportunities for learning and career development.

Bring your passion for care to Tri-Cities Chaplaincy, where every moment matters. Apply today and start a career that's as rewarding as it is impactful.

Compensation

Hiring Range: $115,375-$168,248/year

Note regarding the listed pay range:

At Tri-Cities Chaplaincy, we carefully establish pay ranges for our positions by taking various factors into account, including education, certifications, knowledge, skills, experience, internal equity, and market conditions. These ranges are tailored to match the diverse programs and services we offer. Our goal is to ensure fair compensation for candidates based on these factors while maintaining internal peer equity.

Hiring Range: The starting pay range offered to new hires, depending on experience and qualifications.

Benefits
Vacation: Accrued each pay period based on your hours worked.
Sick Leave: Accrued in accordance with Washington State Sick Leave Law.
Wellness Days: After completion of the 90-day introductory period, employees may convert up to two (2) accrued sick days annually into wellness days.
Paid Holidays: Ten (10) paid agency observed holidays per year, available upon hire.
Bereavement Leave: Three (3) days for the loss of an immediate family member. Two (2) days for the loss of a household pet or service animal.
Community Volunteer Day (Yay Day): One (1) paid day annually for volunteer service, granted each January.
Health Insurance Benefits (Effective the first of the month following date of hire): Medical, Dental, and Vision Insurance.
Employer Paid-Benefits: Basic Life and Accidental Death and Dismemberment (AD&D) Insurance (1x annual salary), Long Term Disability, Short Term Disability.
Voluntary Benefits: Supplemental Life Insurance, AD&D (Additional coverage), and Pet Insurance.
Voluntary Financial Protection Benefits: Hospital Indemnity, Critical Illness, and Accident Insurance.
Air Ambulance: Discounted rate for Life Flight.
Retirement 401(K) Plan: Employees may contribute upon hire; employer matching of up to 5% begins the following January or June depending on Hire date after 1 year of employment.
Mileage Reimbursement: $0.72 per mile, for eligible positions. (Subject to change based on IRS rates)
Premium Pay: Bilingual (Spanish) pay premium (subject to proficiency verification through ALTA language services)
Certifications: Certification-based premium pay, as applicable and approved.
Tuition Assistance: Up to $5,250 annually after one (1) year of employment.
Professional Development: Access to continuing education through platforms such as Relias Learning and CAPC.

AGENCY REQUIREMENTS

1. Mission, Vision, and Values: Demonstrate support and adherence to the agency's Mission, Vision, and Values.

2. Community Outreach: Participate in education and outreach activities to promote agency programs, including hospice care, advanced planning, and bereavement services.

3. Policy Compliance: Maintain knowledge of and comply with agency policies, procedures, and practices.

4. Confidentiality: Protect patient and agency information per HIPAA guidelines. Only access information on a need-to-know basis.

5. Transportation: Maintain reliable personal transportation. Maintain a valid driver's license and vehicle insurance per state requirements.

6. Health Requirements: Satisfy state and agency health requirements by providing proof of immunization, declinations, or approved accommodations as applicable.

7. Screenings: Pass criminal background and drug screenings.

8. Physical Demands: Meet the physical and environmental requirements of the position, with or without reasonable accommodation.(see attached physical requirements)

9. Training and Orientation: Complete agency and departmental orientation and required training programs.

10. Continuing Education: Complete ongoing education, policy reviews, and training be designated deadlines.

11. Licensure and Certification: Maintain current licensure(s) and certifications(s) required for the role.

12. Language Proficiency: Read, write, speak, and understand English fluently.

13. Work Availability: Be available to work as assigned or scheduled.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

Please contact human resources at [email protected] for questions regarding the physical and environmental conditions.

Salary Description

$115,375-$168,248/year

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