Director of Clinical Services - HospiceFaith & Family Hospice | MassachusettsDepartment: Clinical Operations
Reports to: Executive Director
Supervises: Team Director, Nursing, Aides, and Supportive Care
Position Type: Full-Time, Salaried, Exempt
Position SummaryThe Director of Clinical Services provides leadership and oversight of all hospice clinical services and related operations. This individual is responsible for ensuring the delivery of safe, high-quality, patient-centered care; maintaining regulatory compliance; developing and supporting clinical staff; and promoting operational efficiency and organizational growth.
Working closely with the Executive Director, Compliance Officer, and other members of the leadership team, the Director of Clinical Services establishes and evaluates clinical goals, oversees staffing and performance, supports interdisciplinary collaboration, and ensures that organizational practices align with applicable federal and state regulations, accreditation standards, and the mission of Faith & Family Hospice.
The successful candidate is a hands-on clinical leader who fosters accountability, open communication, teamwork, and a culture focused on finding solutions to meet patient and family needs.
Skilled required:Exceptional clinical nursing skills with experience in end-of-life and palliative care delivery
Regulatory expertise in Federal, State and ACHC standards
Education
Education and Orientation
Leadership
Documentation - EMR
Business Development: clinical partnership with our marketing team
QUALIFICATIONS:- Currently licensed as a Registered Nurse (RN) in Massachusetts and in good standing with the Board in which they will practice.
- Ability to manage clinical teammates and client care with specific knowledge and experience in bedside nursing, symptom management, crisis intervention and family intervention. Working environment included patient/families home, living facilities and office.
- Demonstrated knowledge of computer usage, EMR and Microsoft office products.
- Demonstrated ability to prioritize tasks and handle pressure and delicate situations.
- Current state driver's license, auto registration and auto insurance. Unlimited access to a reliable car.
Join Our TeamAt Faith & Family Hospice, we believe exceptional end-of-life care begins with a supported, collaborative, and compassionate team. We are looking for a clinical leader who shares this commitment and is ready to help our organization continue to grow while maintaining the highest standards of care for the patients and families we serve.
