Advocate Health Care

Director of Clinical Operations

Advocate Health Care • $131K — $198K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Current RN license in the relevant state or temporary license as a Registered Nurse Petitioner.
  • MSN degree required; BSN holders must have a Master's in a health-related field or an MBA.
  • Professional leadership certification must be obtained within one year of eligibility.
  • Previous leadership experience is preferred.
  • Additional certifications or experience may be required by the department.

Responsibilities

  • Supervise clinical activities including nurse triage and care coordination.
  • Ensure robust information systems for data reliability.
  • Develop and evaluate innovative care delivery models.
  • Enhance virtual nursing care through improved protocols and data collection.
  • Manage departmental budget and adherence to financial guidelines.
  • Facilitate comprehensive reports on clinical services.
  • Establish agreements to ensure continuity of care among diverse healthcare providers.

Benefits

  • Comprehensive health and welfare benefits including medical, dental, and vision.
  • Generous Paid Time Off programs and flexible spending accounts.
  • Family benefits including adoption assistance and paid parental leave.
  • Defined contribution retirement plan with employer match.
  • Educational Assistance Program for ongoing career development.
Full Job Description
Department:

09124 GCMG Musculoskeletal Administration: Corporate - Administration Operations

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

variable

Pay Range:
$63.45 - $95.20

Oversees all aspects of the clinical triage services, disease management, clinical discharge call management, clinical patient navigation, and virtual care coordination. Supports strategic development and implementation of a patient navigation center. Provides virtual coordination of care and clinical integration (CI) within CI Information Services and others in the outpatient setting.

Essential Functions

  • Supervises all clinical activities including; telephone nurse triage, disease management, virtual patient navigation, virtual care coordination of remote team members and clinical components of discharge call management programs.
  • Ensures information systems are in place that support the input and retrieval of reliable data.
  • Develops, implements, and evaluates department's care delivery models.
  • Improves data collection elements, protocol development, and overall delivery of virtual nursing care.
  • Develops and assumes accountability for the management of the department budget and guidelines.
  • Facilitates reports on all clinical services provided by designated departments.
  • Develops and implements a plan or contracts of agreement between multidisciplinary health care, service providers, community resource providers, and allied healthcare providers to facilitate seamless continuity of care throughout the healthcare setting.
  • Establishes organizational systems that ensure implementation strategies consistent with established plans: facilitating shared governance and employee engagement in order to effectively operationalize system-wide strategies.


Physical Requirements
Work requires walking, standing, and long periods of sitting at a computer work station, utilizing a headset. Work requires lifting up to 30 pounds. Must speak and understand English fluently. Intact sense of sight, hearing, smell, and touch. Good finger dexterity for computer entry. Critical thinking ability to concentrate in a fast-paced nurse triage environment. Must be able to respond quickly to changes in telephone triage unit demands and conditions.

Education, Experience and Certifications

Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or; if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works. MSN required; If undergraduate degree is BSN a Master's degree from a health-related program or MBA is acceptable. Must have MSN if undergraduate degree is not BSN. Appropriate professional leadership certification required within 1 year of eligibility for professional certification exam required. Previous leadership experience preferred. Additional education, training, certification, or experience may be required within the department by the nurse leader.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance


Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program


Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health Care

Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
Learn more about Advocate Health Care
Size
75,000 employees
Industry
Founded
1976

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