8+ years in consulting or professional services leading complex technology delivery in enterprise environments
Proven track record of growing accounts through delivery and relationship building
Ability to adapt in fast-moving, lean environments while managing multiple tasks
Credible with both executives and engineers to maintain project alignment
Experience managing account financials, contracts, delivery teams, and internal operations
Hands-on leadership style, directly engaging with client and project teams
Responsibilities
Own delivery across complex, enterprise consulting engagements from kickoff through execution and growth
Act as primary point of contact for clients, fostering strong relationships with VP- and C-level stakeholders
Unblock delivery, manage risk, and ensure projects stay on track
Develop and execute account strategies aligned with client goals and organizational objectives
Grow accounts by identifying opportunities and developing strong relationships
Navigate client organizations to discover new relationships and expansion areas
Coach delivery and account teams to ensure alignment and long-term success
Oversee account operations including SOWs, forecasting, procurement, invoicing, and staffing
Bridge technical delivery teams and business stakeholders for effective strategy translation
Benefits
Flexible, remote-first working
High-trust, high-autonomy culture
Opportunity to work with a globally distributed, top-tier team
Full Job Description
Location: North America (Remote with client visits)
The Role
We're looking for a delivery-first leader to join our Client Services team and lead strategic client accounts - someone who owns outcomes, builds trust with clients through great work, and drives long-term growth by delivering real results.
This isn't a pre-sales or oversight role. It's about being in the work - making delivery land, strengthening the relationship, and expanding our footprint based on trust and execution. You'll be the face of Virtasant to our clients, responsible for ensuring we deliver what we promised and growing the account by doing great work.
What You'll Do
Own delivery across complex, enterprise consulting engagements - from kickoff through execution and long-term growth.
Act as the primary point of contact for clients, building strong, trusted relationships with VP- and C-level stakeholders.
Step in where needed to unblock delivery, manage risk, and keep projects on track and outcomes aligned.
Develop and execute account strategies and growth plans, aligned with client goals and Virtasant's broader objectives.
Grow accounts through delivery - identifying opportunities, developing relationships, and earning follow-on work by delivering value.
Navigate client organizations to identify new relationships and areas for expansion.
Coach and enable delivery/account teams, ensuring alignment, growth, and long-term success.
Manage account operations including SOWs, forecasting, procurement, invoicing, and staffing.
Bridge the gap between technical delivery teams and business stakeholders - translating strategy into outcomes.
We're Looking for Someone Who
Has 8+ years in consulting or professional services, leading complex technology delivery in enterprise environments.
Can point to accounts they've grown through delivery and relationship building.
Thrives in fast-moving, lean environments - comfortable wearing multiple hats and figuring things out.
Is credible with both executives and engineers, and knows how to keep both sides aligned.
Has experience managing account financials, contracts, delivery teams, and internal operations.
Rolls up their sleeves and leads from the front - not from a distance.
Nice to Have
Experience delivering AI-based solutions to large organizations
Experience in cloud consulting (AWS, Azure, or GCP)
Background in digital transformation or enterprise modernization
Experience working in a high-growth technology services or consulting environments
Compensation & Benefits
Base salary + an uncapped share of profit generated in your portfolio
Flexible, remote-first working
High-trust, high-autonomy culture
Work with a globally distributed, top-tier team
Our team Core Team Locations USA, Canada Remote status Fully Remote
