Job Type
Full-time
Description
Director of Catering Position Summary The Catering Director leads the financial, operational, people, and guest-service performance of Feedme Hospitality & Restaurant Group offsite catering operation, Shooby Doo Catering, operating out of Lynnwood. Reporting to the Chief Operating Officer, this hands-on leadership role is accountable for profitable growth, consistent event execution, strong teams, effective client and venue relationships, and safe, compliant operations.
About Shooby Doo Catering: For over 15 years, Shooby Doo Catering has been providing personalized food and event services that align with your taste, budget, and style. We specialize in creating memorable experiences that celebrate you.
Essential Functions - Lead the overall performance of the catering business, establishing priorities and ensuring coordinated execution across sales, operations, culinary, and events.
- Own financial results, including revenue, profitability, labor, cost of goods, operating expenses, budgeting, forecasting, inventory, and cash controls; identify and implement actions to improve performance.
- Drive revenue growth by supporting sales and marketing efforts, developing venue and client relationships, identifying new business opportunities, and ensuring contracts, event details, and payments are accurately managed.
- Build and lead a high-performing team by establishing clear expectations, maintaining appropriate staffing, coaching managers and employees, and partnering with Human Resources on hiring, training, performance management, employee development, and corrective action.
- Oversee event and front-of-house execution to ensure appropriate staffing, accurate schedules and timekeeping, equipment and fleet readiness, effective pack-outs and reconciliations, and consistently high service standards.
- Partner with culinary leadership to manage food and labor costs, ordering and inventory, food quality, food safety, staffing, training, and profitable culinary operations.
- Manage key venue, vendor, client, and guest relationships and directly support high-profile, complex, or large events as needed.
- Oversee the condition, cleanliness, maintenance, repair, and security of catering facilities, vehicles, equipment, and operational assets, including preventive-maintenance practices.
- Ensure compliance with food safety, sanitation, alcohol service, workplace safety, scheduling, timekeeping, meal and rest break, certification, and other applicable company and regulatory requirements.
- Use and support business and catering systems for scheduling, event management, point-of-sale, reporting, communication, and operational planning.
- Other duties as assigned.
Requirements
Knowledge, Skills and Abilities - Five or more years of leadership experience in restaurant, catering, hotel food and beverage, or a comparable hospitality environment; general manager-level and high-volume catering/event experience strongly preferred.
- Bachelor's degree in hospitality, food and beverage, business, or a related field preferred; equivalent relevant leadership experience may be considered.
- Strong financial and business acumen, including budgeting, forecasting, P&L management, labor and food-cost management, revenue growth, and profitability.
- Proven ability to lead and develop teams, hold others accountable, manage multiple priorities, solve problems, and collaborate effectively across functions.
- Excellent written and verbal communication skills and the ability to build productive relationships with employees, clients, venues, vendors, and leadership.
- Strong knowledge of hospitality operations, guest service, food safety, sanitation, alcohol service, and workplace safety requirements.
- Proficiency with Microsoft 365 and hospitality technology; experience with systems such as Tripleseat, Toast, 7shifts, OpenTable, or comparable platforms preferred.
- Valid driver's license and ability to satisfy applicable driving-record requirements; ability to obtain required Washington food worker and alcohol service certifications.
- Demonstrated ability to build working relationships with individuals of various ages, cultures, socioeconomic backgrounds and abilities.
- Clear nationwide criminal background check and driving record background check.
Physical and Mental Requirements Mental Requirements - Ability to reason logically, exercise sound judgment, communicate effectively, adapt to changing circumstances, manage competing priorities, and interact professionally with a wide range of people.
Physical Requirements - Work includes office, kitchen, venue, and event environments and may require extended standing and walking, stairs, bending, reaching, pushing, pulling, carrying, and occasional lifting of items up to 50 pounds, with assistance as appropriate. Work environments may at times be hot, cold, wet, slippery, or noisy.
Schedule and Work Setting - Availability for varied hours, including evenings and weekends, is required based on business and event needs.
Disclaimer The information provided in this job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be, nor should it be construed as, an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the position. Feedme reserves the right to modify, add to, or eliminate job duties, responsibilities, reporting relationships, work schedules, and position requirements as business needs, operational priorities, and organizational objectives evolve. Employees may be assigned additional duties and responsibilities that are reasonably related to the purpose of the position.
Salary Description
$100,000 - $120,000