DIRECTOR OF BUSINESS OPERATIONS

TITLE: Director of Business Operations

PROFILE SOURCE: Management Professional

DEPARTMENT:Executive

REPORTS TO: Associate Executive Director

FLSA STATUS: Exempt Non-Exempt

PRIMARY FUNCTION:

Oversees Club business operations with primary concern for contracts, vendor acquisitions/relations, and procurement processes/procedures; facility safety systems/ maintenance/management; fleet management; equipment/asset protection; and bid out processes.

KEY ROLES (Essential Job Responsibilities):

Leadership

1. Oversee the implementation and delivery of operations, Club facility use/reservations/rentals.
2. Works with program leadership to ensure appropriate use of facilities, space, equipment, time commitments and avoid scheduling conflicts.
3. Works with outside groups for use of facilities, safety and sustainment.

Strategic Planning

1. Oversee the identification and evaluation of opportunities to improve business operations effectiveness on the basis of cost effectiveness, relationship building and Club impact; recommends modifications to improve systems and performance as appropriate.

Resource Management

1. Work with leadership on budget development; monitor and report variances in revenues and expenditures.
2. Manage administrative and operational processes, overseeing the maintenance and repair of buildings, equipment, and other facilities.
3. Manage performance of assigned staff in achieving goals, providing technical assistance in program design, development, community relations and program operations.

1. Assist with planning and implement a staff development and training policies/procedures program as appropriate.

Partnership Development

1. Develop collaborative partnerships with vendors, in-kind donors and community stakeholders.
2. Support Board Committees, as assigned.

Safety

1. Commitment to Safety
2. Contribute to environment of safety through the learning and implementation and monitoring of all safety-related best practices, policies, and procedures.
3. Promote accountability to safety through consistent observation, adherence to all safety rules and practices and proactive communication among members, parents, peers, and leadership.
4. Obtain and maintain Mandated Reporter training and complete annual Child Abuse Prevention training.
5. Complete training and participate in all Emergency Preparedness protocols including drills and communication practices.

ADDITIONAL RESPONSIBILITIES:

1. May assist in the administration of restricted programs by overseeing business operations at each location; ensures the completion of required reports; and preparation of any required interagency reports.
2. Support resource development as assigned.

RELATIONSHIPS:

Internal: Maintains close contact with assigned staff to provide technical assistance in matters of operations; interacts regularly with Executive Team and as assigned with the Board and its Committees.

External: Maintains contact with external community groups and others as needed.

SKILLS/KNOWLEDGE REQUIRED:

• 48 units of education from an accredited college or university.
• A minimum of four years work experience in business operations management and supervision, or an equivalent combination of experience and education.
• Demonstrated ability to organize, direct and coordinate operations; facilities management; and budget management.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks and to develop solutions to problems with limited supervision.
• Ability to establish and maintain effective working relationships with Club staff, subordinates, Board members, community groups, and other related agencies.
• Construction experience a plus.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Director of Business Operations position. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions this job.

While performing the responsibilities of the Director of Business Operations, the employee is required to talk in a clear voice and be able to hear well. The employee may be required to sit and use their hands and fingers, to handle, manipulate, or feel. The employee is required to stand, walk, reach with arms and hands, climb or balance, run, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Employee must be able to lift a minimum of 15lbs.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.