Cushman & Wakefield

Director of Brokerage

Cushman & Wakefield$191K — $225K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in commercial real estate brokerage leadership
  • Proven track record in client engagement and service delivery
  • Strong skills in talent management and team development
  • Expertise in conflict resolution and negotiation
  • Familiarity with CRM systems, preferably Salesforce
  • Ability to collaborate across multiple business functions
  • Strategic thinking and operational excellence in brokerage management

Responsibilities

  • Lead and develop brokerage teams to meet alignment with business objectives
  • Cultivate strong client relationships and ensure high-quality service delivery
  • Attract and retain top talent through targeted recruitment strategies
  • Resolve disputes and manage conflicts with professionalism
  • Collaborate with corporate partners to enhance operational support
  • Promote cross-functional collaboration within the organization
  • Utilize CRM tools to optimize business development and client interactions
  • Review and approve agreements in alignment with legal standards

Benefits

  • Health, vision, and dental insurance
  • Flexible spending and health savings accounts
  • Retirement savings plans
  • Life and disability insurance programs
  • Paid and unpaid time off options
Full Job Description

Job Title

Director of Brokerage

Job Description Summary

The Director of Brokerage (“Director”) is a pivotal leadership role within our New Jersey commercial real estate practice, responsible for overseeing a dynamic team of brokerage teams and individuals. This position is dedicated to leading our brokerage business across all asset classes for leasing and capital markets. The Director will drive operational excellence, foster effective collaboration across business lines and corporate partners, and ensure the highest standards of client service and business integrity.

Job Description

  • Management of Brokerage Teams: Lead, develop, and restructure teams, ensuring alignment with company standards and client needs. Provide mentorship and performance oversight to maintain a high-performing brokerage environment.  Evaluate and measure performance of our brokerage talent based on financial performance, cultural impact and potential. Manage annual business development allowance (BDA) spend in partnership with operations team.
  • Client Service Excellence: Cultivate relationships with key clients of our firm, and ensure our brokerage teams are delivering tailored solutions through supporting pitches, presentations and client engagements.
  • Talent Recruitment and Retention: Identify, attract, and retain top talent in the commercial real estate sector. Develop strategies for team building, professional development, and succession planning to support the retention of our top talent.
  • Conflict Resolution: Demonstrate advanced skills in resolving fee disputes, managing market collisions, and facilitating constructive dialogue among stakeholders. Handle sensitive negotiations with professionalism and tact.
  • Collaboration with Corporate Partners: Work closely with our operations, human resources, finance, marketing and research  teams to ensure seamless business processes and best in class platform support for our brokerage teams.
  • Champion Enterprise Mindset: Encourage cross-functional collaboration and integrated service delivery with all business lines (i.e. Asset Services, Project and Development Services, Valuation and Advisory and Global Occupier Services).
  • CRM and Sales Team Leadership: Champion the use of CRM systems (with emphasis on Salesforce) to drive business development, track performance, and optimize client engagement. Lead high-performing sales teams, implementing best practices for pipeline management and client retention.
  • Agreement Review: Collaborate with legal counsel to review and approve commission, services and other agreements, ensuring compliance with internal contract standards and local real estate agencies.




Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.


The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.


The company will not pay less than minimum wage for this role.


The compensation for the position is: $ 191,250.00 - $225,000.00

About Cushman & Wakefield

Cushman & Wakefield plc is a global commercial real estate services firm. The company's corporate headquarters is located in Chicago, Illinois. Cushman & Wakefield is among the world's largest commercial real estate services firms, with revenues of US$9.4 billion in 2021. The company operates from approximately 400 offices in 60 countries, has around 50,000 employees and manages about 4,100 million sq ft of commercial space. It is one of the "Big Three" commercial real estate services companies, alongside CBRE and JLL.
Learn more about Cushman & Wakefield
Size
50,000 employees
Market Cap
$2.6 billion
Industry
Net Income
-$220.5 million
Founded
1917
5 Year Trend
+8.6%
Revenue
$7.8 billion
NASDAQ

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