OverviewThe
Director of Aquatic Center provides executive leadership and strategic direction for the Greensboro Aquatic Center and related aquatic facilities and operations within the Greensboro Complex. The Director of Aquatic Center is responsible for overall facility operations, financial performance, staff development, programming, risk management, capital planning, community partnerships, and long-term growth. The Greensboro Aquatic Center Director will lead a large, complex aquatic operation and will represent the organization with senior leadership, governing boards, sponsors, community partners, and regional and national aquatic organizations.
This role will pay an annual salary of $135,000.00 - $150,000.00 and is bonus eligible.
Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)This position will remain open until December 31, 2026.Responsibilities- Provide strategic leadership and oversight for multiple pools, buildings, programs, events, and operations.
- Develop and implement 3-5 year strategic plans for facility growth, programming, financial performance, staffing, and capital improvements.
- Direct, lead, and develop Aquatic Center managers and all full-time and part-time staff, including recruitment, performance management, professional development, succession planning, and employee retention.
- Oversee multi-million-dollar operating budgets, including revenue generation, expense management, forecasting, and financial performance.
- Direct and lead planning and implementation of major capital improvements, facility expansions, renovations, and development or opening of new facilities.
- Develop and maintain strong relationships with sponsors, universities, government agencies, tourism organizations, nonprofits, and national aquatic organizations.
- Oversee major aquatic events, competitions, training programs, and facility partnerships, including development of bids, contracts, financial projections, and economic impact opportunities.
- Ensure the highest standards of risk management, safety, emergency preparedness, customer service, facility maintenance, and operational performance.
- Oversee the development and growth of aquatic programs, including competitive aquatics, learn-to-swim, adaptive aquatics, youth programs, and community outreach.
- Establish and monitor key performance measures for safety, employee engagement, customer satisfaction, participation, facility utilization, revenue, and expenses.
- Represent the organization at regional, national, and international aquatic industry meetings, conferences, and events.
- Prepare and present strategic plans, financial reports, capital improvement proposals, and operational updates to the General Manager, and community stakeholders.
- Establish, maintain, and promote strong public relations and a positive public image for the Greensboro Aquatic Center.
- Perform other related duties as assigned.
Qualifications- Bachelor's Degree in Recreation, Sports Management, Business Administration, Aquatics, or a related field.
- 5-7+ years of progressive aquatics management experience, including significant responsibility for a large aquatic facility, multiple facilities, or a comparable complex operation.
- Demonstrated success progressing from Aquatics Manager or a comparable position into increasingly responsible leadership roles.
- Proven experience managing multiple facilities and/or multi-million-dollar operating and capital budgets.
- Demonstrated success in strategic planning, revenue growth, expense management, program growth, facility utilization, and operational performance.
- Demonstrated experience leading major capital projects, facility expansions, or development/opening of new facilities.
- Strong record of risk management, safety, employee development, retention, and organizational leadership.
- Strong communication, negotiation, financial management, strategic planning, and problem-solving skills.
- Ability to effectively communicate with senior executives, boards, elected officials, sponsors, community leaders, employees, coaches, and the public.
- Knowledge of aquatic facility operations, pool systems, water chemistry, safety equipment, timing systems, scoreboards, and related technology.
- Appropriate professional certifications or comparable credentials as needed to be a Director of Aquatics.
- Active participation in regional and national aquatic organizations and professional development is expected.
- Must be able to work a flexible schedule, including evenings, weekends, holidays, and extended hours associated with major events.