The Role:We are seeking a dynamic and experienced Director of Alliance Management in the US to lead our efforts in managing and expanding relationships with key clients. You will play a critical role in defining engagement strategy, driving revenue growth, and ensuring client satisfaction, at assigned accounts.
Your Responsibilities:- This person will join the Alliance Management team and own strategy implementation at their assigned accounts.
- Account Management & Growth:
- Develop and execute strategies to drive expansion, up-sell, cross-sell opportunities, and revenue growth within assigned accounts.
- Own the land-and-expand motion at assigned accounts, interfacing with Project Management, Business Development, and delivery teams to ensure that ongoing projects are successful and new opportunities are identified.
- Act as a trusted advisor to clients, developing and maintaining strong relationships with scientific and business stakeholders
- Strategic Planning:
- Collaborate with relevant stakeholders and extended leadership team to build company strategy and roadmap.
- Establish lead generation strategies for each business line and identify necessary assets, materials, and resources to implement these strategies effectively.
- Internal Collaboration & Operational Excellence:
- Work cross-functionally with product, project management, data science, customer success, and marketing teams to ensure seamless execution of projects at assigned accounts
- Track KPIs, including customer satisfaction, retention, and revenue growth.
- Participate in externally-facing marketing, through attendance at conferences and events, solidifying PhaseV brand recognition within assigned accounts.
- Develop an in-depth knowledge of company offerings to identify business opportunities. Gain an excellent understanding of the target market and ideal champions within biotech and pharmaceutical organizations.
Qualifications: - 5+ years of experience in the biotech or pharmaceutical industry, with a strong focus on project or alliance management
- Solid understanding of strategic account management i.e. expansion, renewals etc., with direct experience beneficial but not required.
- Team player with a desire to drive innovation and have a positive impact on the industry.
- Strong technical and analytical understanding. Experience with AI/ML solutions through previous roles is a plus.
- Ability to clearly communicate with a wide range of stakeholders and translate scientific insights into actionable decisions.
- Engaged listener, leverages input and a variety of perspectives to develop solutions
Desired Skills: - BS in a relevant field. MS, PhD, MD, or other relevant advanced degree a plus.
- Background in biopharma, consulting or in similar roles at AI/ML vendors, with experience serving pharma clients.
- Driven, self-motivated individual who is passionate about innovation in drug development.
- Expertise in developing and delivering presentations for diverse stakeholders.
What We Offer:- Join us on a mission to change the world for the better.
- The opportunity to work with an amazing team passionate about making a real-world impact.
- Extremely hard and diverse problem setting, in which the team is pushing the envelope.
- A collaborative and dynamic startup environment.
- Professional growth and development opportunities.
- Competitive compensation and equity participation
- Comprehensive benefits, 401(k) match, and flexible hybrid culture
