Director of AI Platforms and Infrastructure About the Role As the Director of AI Platforms and Infrastructure, you will own the strategy, administration, and operational excellence of Aimpoint Digital's enterprise AI platforms. This role is responsible for managing our internal ChatGPT, Claude, and related AI environments while helping clients successfully deploy, govern, and operationalize enterprise AI platforms.
This position sits at the intersection of AI platform administration, enterprise architecture, governance, security, enablement, and client delivery. You will partner with internal technology leadership to ensure our consultants have reliable, secure, and well-governed AI tooling while also supporting Anthropic enterprise AI clients with platform standup, configuration, user enablement, and operational best practices.
You will build and continuously improve our AI capabilities. This includes establishing governance standards, managing licenses and costs, defining operational processes, supporting client implementations, developing reusable deployment playbooks, and serving as the technical bridge between platform vendors, internal stakeholders, and delivery teams.
The right candidate is highly organized, technically credible, operationally disciplined, and energized by building scalable systems. You should understand enterprise AI platforms, SaaS administration, identity and access management, security and governance, and the practical realities of deploying AI responsibly across large organizations.
What You Will Do - Own administration and day-to-day management of Aimpoint Digital's enterprise AI platforms, including ChatGPT Enterprise, Claude Enterprise, and future AI platform investments.
- Develop and maintain governance standards for user provisioning, permissions, workspace configuration, model access, data controls, and security policies.
- Monitor platform utilization, licensing, adoption, and spend while optimizing costs and maximizing business value.
- Partner with IT, Security, Legal, and AI leadership to establish scalable operating procedures for enterprise AI usage.
- Establish and evolve a point of view on critical AI usage topics such as security, cost management, and governance.
- Serve as the technical lead for client AI platform deployments, including environment setup, configuration, governance workshops, enablement, and administrator training.
- Develop reusable implementation playbooks, reference architectures, deployment checklists, and operational documentation.
- Support delivery teams during enterprise AI implementations by providing platform expertise and operational guidance.
- Evaluate new enterprise AI platform capabilities, administrative features, APIs, integrations, and roadmap enhancements.
- Develop internal enablement programs that help consultants effectively and responsibly leverage enterprise AI platforms.
- Establish reporting and operational metrics around adoption, usage, governance, security, platform health, and ROI.
Who We Are Looking For We are looking for an entrepreneurial technology leader who enjoys building operational excellence around emerging AI platforms. You are equally comfortable administering enterprise AI environments, partnering with security and IT leaders, and working directly with enterprise clients to deploy and operationalize modern AI platforms.
You understand that successful AI adoption requires more than model access, it requires governance, enablement, cost management, thoughtful administration, and repeatable operational processes. You enjoy creating structure where none exists and translating rapidly evolving AI capabilities into reliable enterprise services.
You are credible with technical architects, security teams, executives, consultants, and platform vendors. You can balance strategic thinking with hands-on execution and are excited to help shape how Aimpoint Digital and our clients operate enterprise AI at scale.
Qualifications - 5+ years of experience in enterprise infrastructure, cloud platforms, SaaS administration, AI platform operations, enterprise architecture, consulting, or related technical leadership roles.
- Experience administering enterprise SaaS platforms, identity and access management, governance, licensing, and operational processes.
- Working knowledge of ChatGPT Enterprise, Claude Enterprise / Cowork / Code / Design or comparable enterprise AI platforms.
- Understanding of cost management considerations across GenAI tools and platforms.
- Understanding of enterprise AI governance, security, compliance, model management, and responsible AI practices, and the ability to align GenAI tools to an organization's security posture.
- Experience supporting enterprise software implementations and client-facing enablement initiatives.
- Strong project management and cross-functional collaboration skills.
- Excellent communication skills with the ability to translate technical platform concepts into practical business guidance.
- Experience with APIs, integrations, automation, or scripting is preferred.
Location We are actively seeking candidates for full-time, remote work within the United States, with priority evaluation provided for candidates based in New York City, Chicago, and Houston/Dallas. Atlanta-based applicants will have the opportunity to work in our headquarters in Sandy Springs, GA.
