Director of Administration (Program Manager II) #2710

Salary: $81,192.00 - $113,730.00 Annually
Location : Charleston County, SC
Job Type: FTE - Full-Time
Job Number: 2710
Agency: Trident Technical College
Opening Date: 10/25/2026
Closing Date: Continuous
Residency Requirement: Yes
Class Code:: AH50
Position Number::
Normal Work Schedule:: Other
Pay Grade: GEN12
Normal Work Schedule (Other):: This position is on-site and follows Trident Technical College's compressed work schedule of Monday through Thursday, 7:30 a.m. to 5:00 p.m., and Friday, 8:00 a.m. to 12:00 p.m.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities
Reporting to the Vice President of Economic Development, the Director of Administration serves as the division's principal administrative leader, overseeing daily operations that support continuing education, apprenticeship, contract training, workforce development, and student engagement initiatives. The position provides strategic leadership for administrative functions, data management, reporting compliance, customer service operations, workforce partnerships, and departmental budgeting. The Director works collaboratively with college leadership, external agencies, community organizations, employers, and educational partners to ensure efficient operations, regulatory compliance, and exceptional service to students, employers, and stakeholders. Responsibilities include supervising staff, leading process improvement initiatives, supporting workforce development programs, analyzing operational data, and advancing the division's strategic goals.
Key Responsibilities:

• Provide leadership and oversight for administrative operations within the Division of Economic Development, ensuring alignment with departmental, divisional, and college objectives.
• Supervise and develop staff, establish departmental goals and performance measures, and foster a culture of innovation, collaboration, accountability, and customer service excellence.
• Direct registration and administrative processes supporting continuing education programs, apprenticeships, contract training initiatives, and other workforce development activities.
• Oversee division-wide data management and reporting functions, ensuring compliance with college, state, grant, apprenticeship, and workforce development reporting requirements, including CERS and WIOA-related reporting.
• Analyze operational and programmatic data to identify trends, improve effectiveness and efficiency, and provide recommendations to divisional leadership for strategic decision-making.
• Lead the development, implementation, and continuous improvement of policies, procedures, workflows, performance metrics, and staff training programs to enhance operational effectiveness and student service delivery.
• Serve as a primary liaison with workforce development agencies and community partners, including SC Works, Goodwill, Trident United Way, K-12 partners, employers, and other stakeholder groups, to strengthen workforce pathways and student engagement opportunities.
• Support grant implementation, workforce initiatives, and employer engagement efforts that advance the division's mission and strategic priorities.
• Manage departmental budgets and ensure compliance with institutional procurement, financial, and operational policies and procedures.
• Promote exceptional customer service through all communication channels, including in-person interactions, telephone, email, marketing, and outreach activities.

Minimum and Additional Requirements

This position requires a bachelor's degree and relevant program management experience.
Preferred Qualifications
Preference will be given to candidates with:

• Experience in higher education, workforce development, continuing education, economic development, or public-sector administration.
• Experience supervising professional and administrative staff.
• Experience with state, federal, workforce development, apprenticeship, grant, or compliance reporting requirements.
• Experience managing operational data, conducting data analysis, and preparing reports for leadership and external agencies.
• Experience developing and implementing policies, procedures, process improvements, and performance metrics.
• Experience collaborating with employers, community organizations, workforce agencies, and educational partners.
• Demonstrated proficiency with Microsoft Office Suite and enterprise information systems.
• Strong project management, organizational, communication, and leadership skills.

Additional Comments
Occasional evening and extended hours may be required during peak operational periods. The position requires travel to all college campuses and other business-related sites, with occasional overnight travel.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

TTC: Please note that applicants must submit transcripts (Unofficial transcripts are acceptable) to be considered for this position. International transcripts must be evaluated through the World Education Services (WES).Are graduate transcripts attached for review? Please include transcripts to ensure consideration for adjunct opportunities. Unofficial transcripts may be attached, mailed to (Human Resources, PO Box 118067 Charleston, SC 29423), or faxed to 843.574.6682 to the Human Resources Office.

• Yes
• No
• Current TTC employee/Transcripts are on File

02

TTC: Are you currently employed with Trident Technical College?

• Yes: Full-Time Faculty
• Yes: Full-Time Staff
• Yes: Part-time Adjunct Faculty
• Yes: Part-time Staff
• Yes: Other
• No: Not currently employed with TTC

03

TTC: Applicants must complete the SC State Jobs Employment Application online. Resumes are NOT reviewed for qualifications. A resume may be attached, but not substituted for completing salary and work history or education and reference sections of the employment application.Incomplete applications will not be accepted. Is your application complete and reflects the minimum qualifications?

• Yes
• No

04

TTC: Where did you see this position advertised? (Check all that apply)

• TTC Website
• TTC Employee Referral
• State Website
• Post and Courier
• Inside Higher Ed
• Social Media
• Linked In
• Talent Search
• Other

Required Question