Location : UH System Offices, Honolulu, HI
Job Type: Full-Time Temporary
Job Number:Department: Office of the Vice President for Academic Strategy System
Opening Date: 11/06/2026
Closing Date: 11/23/2026 11:59 PM Hawaii
Position Number:: 0089204T
Description Title: Director of Academic Technology Collaborative
Position Number: 0089204T
Location: Manoa Campus
Posting Date: November 6, 2026
Closing Date: November 23, 2026
Salary Information: SM-1, $103,776 to $186,806 annual
(Salary commensurate with qualifications & experience, within budgetary limitations)
Full Time/Part Time: Full Time
Temporary/Permanent: Temporary
Other Conditions: Position requires in person work.
DUTIES AND RESPONSIBILITIESStrategic Operations and Collaborative Leadership- Plans, organizes, and establishes the operational framework for the Collaborative, delivering coordinated functional administration, business process analysis, and shared operational capacity to academic units across all participating campuses.
- Represents the Academic Technology Collaborative and the University system in regional and national higher education consortia, user groups, and professional organizations.
Academic Technology and Platform Management- Oversees centralized functional support for core academic and student information platforms, including Banner Student, DegreeWorks, course and room scheduling engines, and catalog/curriculum platforms.
- Manages relationships, service level agreements (SLAs), and operational alignment with enterprise academic technology vendors and implementation partners.
Training, Quality Assurance and Knowledge Management- Directs the development and implementation of system-wide training curricula, operational playbooks, and change enablement strategies to foster user competence, continuous skill development, and consistent business practices.
- Establishes institutional quality assurance and user acceptance testing (UAT) protocols, release validation schedules, and a comprehensive knowledge base documenting shared business configurations and workflows.
Enterprise Governance and Stakeholder Engagement- Serves as executive convener, coordinator, and facilitator of the enterprise Academic Technology Governance Council, bringing together System Leadership, Campus Executives, Chief Information Officers, and Academic Officers to establish shared direction and consensus.
- Develops, maintains, and administers objective prioritization frameworks and project intake processes to evaluate, rank, and sequence competing campus enhancement requests, regulatory updates, and strategic technology investments.
- Directs configuration governance to establish enterprise baseline standards across campuses while respecting mission-critical institutional differentiation.
- Provides overarching operational guidance, administrative structure, and agenda cadence to specialized functional sub-councils, including Admissions & Registrar, Financial Aid, Student Accounts, Academic Affairs, DegreeWorks, Scheduling, and Reporting & Data.
- Serves as a two-way conduit between frontline campus Subject Matter Experts (SMEs) and executive leadership, ensuring that frontline operational requirements inform executive policy decisions and that governance priorities are effectively translated into operational practice.
- Prepares analytical studies, executive briefings, and progress reports for system leadership and the Board.
- Adhere to applicable laws, regulations, and policies and procedures of the University, raise awareness among staff, and direct them in such a way that University compliance requirements are met.
- Identify and mitigate through policy development/revision/enhancement and training, areas of risk and developing risk to the University, e.g., legal, financial, reputation, and compliance risk, and ensure team is aware and focused on addressing same.
Data Governance & Cross-Campus Alignment- Partners with institutional research, registrars, and data stewards to establish and enforce unified data definitions, data validation rules, and ethical governance standards across academic information flows.
- Leads cross-campus working groups to reconcile inter-institutional discrepancies in academic calendars, registration timetables, grading workflows, degree audit rules, and student fee structures.
Team Leadership, Personnel and Financial Management- Provides direct supervisory oversight, leadership, mentoring, and performance evaluation to a multidisciplinary team of centralized functional specialists, business analysts, project managers, change enablement leads, and testing analysts.
- Directs workforce planning, recruitment, onboarding, and ongoing professional development, cultivating a service-oriented, highly collaborative team culture.
- Oversees workload distribution, sprint allocations, project intake queues, and emergency issue escalation paths.
- Develops and manages the Collaborative's operating budget, vendor contracts, and resource allocations in coordination with the Office of the Vice President for Academic Strategy.
Other Duties- Performs other duties and special projects as assigned by the Chief Academic Technology Innovation Officer.
MINIMUM QUALIFICATION REQUIREMENTS- Master's degree from an accredited institution in Higher Education Administration, Information Systems, Educational Technology, Business Administration, Computer Science, or a related field; or an equivalent combination of advanced education and progressively responsible leadership experience.
- Five (5) years of progressively responsible professional experience in higher education academic administration, academic technology management, enterprise systems leadership, or shared services administration, preferably within a complex multi-campus university system, of which three (3) years of demonstrated success in direct personnel supervision, including recruiting, evaluating, mentoring, and developing professional technical and functional staff.
- Extensive functional knowledge of enterprise Student Information Systems and integrated academic platforms, such as degree audit systems, course and room scheduling engines, and curriculum management.
- Demonstrated success in establishing or leading shared services, centralized functional support, or collaborative operational models across independent organizational units.
- Proven ability to convene, facilitate, and build consensus within cross-functional governance committees involving senior academic, administrative, and technical leadership.
- Demonstrated knowledge of data governance principles, business process re-engineering, user acceptance testing methodologies, and enterprise change management frameworks.
- Demonstrated excellence in leadership character, integrity, diplomatic judgment, organizational foresight, discretion, and oral and written executive communication skills.
- Ability to comprehend and interpret administrative directives and guidance to ensure IT operations align with organizational standards.
DESIRABLE QUALIFICATIONS- Direct experience managing academic technologies within a statewide or multi-institution public higher education system comprising both community colleges and four-year comprehensive/research universities.
- Demonstrated experience leading major enterprise SIS or academic technology implementations, cloud migrations (e.g., Banner SaaS), or large-scale business process transformations.
- Formal certification in project management (PMP), change management (Prosci), or IT service management (ITIL).
- Working knowledge of higher education accreditation requirements, federal Title IV financial aid regulations, FERPA compliance, and statewide articulation/transfer policies.
- Demonstrated ability to work effectively in an administrative environment characterized by shared governance,
TO APPLY Click on the "APPLY" button on the top right corner of the screen to complete an application.
Candidates must also submit/attach:
- Cover Letter summarizing the candidate's interest and qualifications for the position
- Resume
- Names of four (4) professional references, including title and contact information
Note: If you have not applied for a position using NeoGov, you will need to create an account. References will not be contacted without prior notice to the candidate. A background check will be made prior to employment.
INQUIRIES System Office of Human Resources, email: systempo@hawaii.edu
