Director, Marketing Operations & CommunicationsPosition Title: Director, Marketing Operations & Communications
Location: Onsite
Compensation: $150K-$160K
Benefits: This position is eligible for a comprehensive benefits package.
Position Overview The Director, Marketing Operations & Communications will serve as the central point of coordination across marketing initiatives, ensuring projects move efficiently from concept through execution while maintaining quality, consistency, and alignment with business objectives.
Success in this role requires exceptional organizational skills, strong business acumen, outstanding written communication abilities, and the ability to manage multiple priorities while collaborating effectively with leaders across the organization.
Key Responsibilities Marketing Operations - Lead day-to-day marketing operations and workflow management.
- Establish project prioritization processes and operational frameworks.
- Coordinate and manage multiple concurrent projects and initiatives.
- Identify opportunities to improve efficiency, communication, and execution.
- Ensure accountability, visibility, and alignment across marketing efforts.
Brand & Communications - Serve as a final reviewer for high-visibility communications, presentations, and marketing materials.
- Maintain consistency of messaging, brand standards, and content quality.
- Provide strategic guidance for communications and content development.
- Support executive communications and enterprise-wide messaging efforts.
Cross-Functional Leadership - Partner closely with executive leadership and key stakeholders.
- Facilitate collaboration across marketing, operations, and business teams.
- Build consensus while managing competing priorities and requests.
- Serve as a trusted advisor on marketing strategy and communications initiatives.
Process Improvement & Growth - Evaluate existing processes and recommend operational improvements.
- Implement scalable systems that support organizational growth.
- Leverage technology and data to improve effectiveness and decision-making.
- Drive continuous improvement across marketing operations and communications functions.
Qualifications - Bachelor's degree required; advanced degree preferred.
- 10+ years of progressive marketing experience.
- Experience leading marketing operations, communications, brand management, or integrated marketing functions.
- Strong project management and workflow optimization experience.
- Exceptional writing, editing, and communication skills.
- Experience managing numerous concurrent projects and deadlines.
- Excellent stakeholder management and relationship-building capabilities.
- Strong executive presence and ability to interact with senior leadership.
- Experience working within complex, highly regulated, or service-oriented environments.
Preferred Qualifications - Combination of agency and in-house marketing experience.
- Experience supporting multi-location or distributed organizations.
- Familiarity with AP Style and editorial best practices.
- Experience with CRM platforms, marketing technology, and workflow management systems.
- Experience supporting executive-level stakeholders.
- Vendor and agency management experience.
Ideal Background The ideal candidate is a strategic marketing generalist who thrives in fast-paced environments and enjoys bringing structure to complex organizations. This individual is highly organized, detail-oriented, and capable of balancing long-term strategic initiatives with day-to-day execution.
Successful candidates will demonstrate:
- Strong operational and organizational leadership skills.
- Exceptional attention to detail and follow-through.
- Excellent interpersonal and relationship-building abilities.
- A collaborative, team-oriented approach.
- Strong business judgment and decision-making capabilities.
- The ability to influence and lead without direct authority.
- Comfort navigating ambiguity and evolving business needs.
- A willingness to roll up their sleeves and execute when necessary.
What Success Looks Like First 30 Days - Learn the organization's business model, priorities, and strategic objectives.
- Build relationships with key stakeholders and team members.
- Evaluate current marketing workflows, communications processes, and operational structure.
- Assess ongoing projects and existing priorities.
First 60 Days - Begin establishing operational cadence and project prioritization frameworks.
- Identify workflow improvements and efficiency opportunities.
- Review brand consistency and communications processes.
- Build credibility as a trusted resource across the organization.
First 90 Days - Assume ownership of marketing operations and execution oversight.
- Drive alignment across initiatives and stakeholder groups.
- Implement enhanced quality control and accountability measures.
- Become a key strategic partner to executive leadership.
Work Environment - Onsite position.
- Collaborative, fast-paced, and professional environment.
- High level of visibility and interaction with senior leadership.
- Opportunity to influence strategic initiatives and organizational growth.
Why Join? - Opportunity to shape and strengthen a growing marketing function.
- Significant visibility with executive leadership.
- Ability to influence organizational strategy and communications.
- High-impact role with broad organizational exposure.
- Collaborative culture focused on performance, quality, and continuous improvement.
- Competitive compensation, incentive opportunity, and comprehensive benefits package.
Benefits - Medical insurance
- Dental insurance
- Vision insurance
- 401K
- PTO
