The Role

Veeva Systems has built the first modern cloud LIMS system, and we are hiring a Director of LIMS Strategy, QualityOne, to accelerate our growth across global accounts in the Food & Beverage, Consumer Packaged Goods (CPG), and Chemical Ingredients industries.

In this high-impact role, you will architect and execute the commercial strategy for our LIMS product line within these target sectors. You will act as the ultimate bridge between sales, marketing, product, and services, unifying them into a cohesive market vision while developing and personally delivering key messaging, training sales teams, and establishing industry thought leadership.

We are seeking a visionary leader with deep expertise in laboratory informatics, strong market intuition, and relevant experience in the Fast-Moving Consumer Goods (FMCG) supply chain who can seamlessly pivot from high-level strategy to hands-on, day-to-day execution.

What You'll Do

Market Expansion & Growth

• Drive Market Entry: Own the growth and market penetration of Veeva LIMS for QualityOne across target FMCG and their supply chain sectors
• Act as a Commercial Leader: Operate in a high-visibility, customer-facing commercial capacity to drive positive outcomes for both customers and Veeva
• Champion Thought Leadership: Serve as an industry evangelist by presenting at major conferences, leading webinars, and authoring content for industry publications

Customer Engagement & Deal Strategy

• Discovery & Workshops: Lead customer discovery sessions to uncover pain points, define desired benefits, and co-create solutions powered by Veeva LIMS
• Deliver High-Impact Presentations: Support sales in creating and delivering compelling presentations to prospects, active customers, and executive stakeholders
• Support Deals: Help prospective customers build their business cases to justify investments and accelerate the sales cycle. Support sales in deal strategy, pricing, and proposals
• Analyze the Competition: Conduct ongoing competitive analysis and develop tactical strategies and materials to win against competitors

Cross-Functional Collaboration & Strategy

• Influence Product Roadmap: Provide vital business and technology guidance to the product team to shape new or enhanced features in laboratory informatics software
• Enable Field Teams: Provide strategic direction and messaging to field-facing teams while building strong relationships with executive leadership
• Coordinate the Customer Lifecycle: Align and coordinate resources across the entire customer journey, from initial sales to final delivery and beyond
• Build Communities: Engage deeply with communities of practice and manage relationships with both internal and external stakeholders and partners

Requirements

Experience & Technical Domain Knowledge

• Informatics Background: 8+ years of experience growing and scaling a technology offering at a laboratory informatics software vendor and/or a laboratory informatics consulting firm
• Industry Alignment: Proven track record working with Fast-Moving Consumer Goods (FMCG), supply chain companies, or closely related industries
• Executive Presence: Proven ability to hold meaningful, strategic conversations with Heads of Quality, QC, and IT leaders regarding software applications and modernization
• Innovation & Problem Solving: Demonstrated success innovating across complex business processes and technical solutions using critical thinking

Communication & Influence

• Elite Communication: Exceptional verbal, written, and interpersonal communication skills
• High-Impact Presenter: Dynamic presentation skills with the ability to be clear, concise, convincing, confident, and credible to any audience
• Relationship Builder: Strong interpersonal skills with a genuine passion for collaborating and working closely with people

Drive & Execution

• Self-Starter Mentality: Driven and highly motivated leader who is comfortable taking initiative and working independently.
• Execution Excellence: Detail-oriented with a strong, self-imposed standard of quality, diligence, and a hard-working "want to win" attitude.
• Travel Flexibility: Ability and willingness to travel up to 40% for customer meetings and presentations.

Nice to Have

• Quality & Manufacturing Domain Expertise: Industry experience spanning Quality Control (QC), GxP quality content, training management, quality systems processes, or manufacturing
• Commercial Leadership: Proven experience leading or guiding global sales teams to aggressively pursue and close complex enterprise opportunities
• Executive Relationship Management: Seasoned background in establishing, expanding, and maintaining trusted partnerships with C-suite and executive-level stakeholders
• Established Authority: Published thought leadership pieces, whitepapers, or articles within the laboratory informatics domain

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• If moving to the interview stage, our process is as follows:
  1. A conversation with the hiring manager
  2. A personality assessment
  3. A practical case exercise
  4. A final conversation with our group's Senior Leader
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $125,000 - $300,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.