Position Purpose:
The Director, Integration Management Office (IMO), is responsible for the strategic oversight, leadership, and successful execution of all integration initiatives across the organization. This role leads the overall integration strategy and directly manages a team of Integration Managers responsible for executing operational, clinical, and administrative transitions related to newly acquired or affiliated healthcare practices, groups, or facilities.
As the senior leader of the IMO, the Director ensures integrations are completed on time, within scope, and aligned with organizational standards, growth targets, and quality of care goals. This role serves as the primary liaison between executive leadership and operational teams, driving decision-making, resolving complex issues, and ensuring enterprise readiness for scalable growth. The Director champions a culture of collaboration, accountability, and excellence that supports the organization's mission, vision, and values through every phase of the integration lifecycle.
Key Responsibilities:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Develop and lead the enterprise-wide integration strategy, ensuring alignment with corporate objectives, operational capabilities, and clinical priorities.
• Oversee all integration efforts across the organization, managing timelines, outcomes, risks, and escalations for each initiative.
• Directly manage and mentor a team, providing strategic guidance, coaching, and performance feedback to drive successful outcomes.
• Partner with executive leadership and corporate development teams during pre-close phases to inform due diligence and post-close planning.
• Establish and maintain standardized integration frameworks, playbooks, tools, and reporting structures to ensure consistency and efficiency across all integration projects.
• Lead cross-functional governance structures to ensure appropriate representation, input, and accountability from departments such as operations, IT, HR, legal, compliance, revenue cycle, and clinical leadership.
• Monitor progress through KPIs, dashboards, and performance reviews, and report out to executive leadership with clear recommendations and insights.
• Proactively identify risks or roadblocks across multiple integrations and work collaboratively to develop and implement mitigation strategies.
• Act as a key communicator between internal and external stakeholders, ensuring timely, tailored, and effective communication for varying audiences including physicians, practice staff, administrators, and leadership.
• Foster a culture of collaboration, transparency, and continuous improvement within the IMO and across the broader organization.
• Ensuring integrations are carried out in alignment with regulatory requirements, patient safety standards, and organizational values.
Qualifications:
Education: Bachelor's degree from an accredited university in healthcare administration or related field required. Master's degree preferred.
Experience: 5-10 years of progressive leadership experience in healthcare integration, operations, or strategic project management. Demonstrated ability to lead complex integrations, drive process optimization, facilitate cross-functional problem-solving, and implement sustainable operational improvements is required. Previous experience leading cross-functional teams and organizational change initiatives is required.
Travel: up to 50% travel
Additional Qualifications: N/A
Performance Requirements:
• Demonstrates executive-level leadership presence with the ability to align physicians, operational
• Exceptional communicator capable of translating transaction strategy, integration milestones, and organizational change impacts into clear, audience-specific messaging.
• Applies structured governance frameworks to ensure integration milestones are clearly defined, sequenced, and executed with accountability across functions.
• Serves as a neutral integrator across clinical, operational, financial, and IT functions to remove barriers and drive enterprise alignment.
• Evaluates integration risks, synergy realization opportunities, and performance metrics to inform executive decision-making.
• Thrives in high-change environments; effectively manages ambiguity, competing priorities, and accelerated timelines common in M&A and transformation initiatives.
• Identifies post-close opportunities to standardize workflows, enhance performance, and align acquired entities to enterprise operating models.
• Maintains discretion and professionalism in handling sensitive transaction information, organizational change, and personnel impacts.
Equipment Operated: This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Work Environment: This job operates in professional office environments.
Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
