Director, Growth

DEPT

• $135K — $155K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of agency sales, growth, or client services experience (or equivalent)
  • Experience selling agency services across diverse industries
  • Strong understanding of branding, creative, media, ecommerce, and engineering
  • Ability to lead cross-functional teams in solution development
  • Skilled in building client relationships with C-suite executives
  • Entrepreneurial mindset with a proactive attitude
  • Exceptional presentation and communication skills
  • Detail-oriented with project coordination experience

Responsibilities

  • Lead the new pitch process including timelines, briefings, and win strategies.
  • Craft detailed responses for pitches and collaborate with legal and finance teams.
  • Enhance business development processes to improve client acquisition and delivery.
  • Develop and nurture executive-level relationships with clients.
  • Collaborate with marketing teams to showcase DEPT®'s competitive positioning through various content.
  • Perform additional responsibilities as needed.

Benefits

  • Healthcare, Dental, and Vision coverage
  • 401k plan with matching
  • Paid Time Off (PTO)
  • Paid Company Holidays
  • Parental Leave
Full Job Description
THE ROLE

As part of the sales team, you will be responsible for driving revenue growth by identifying and acquiring new clients for DEPT®, with a focus on selling branding & experience design, campaign strategy and execution, media management, data solutions, ecommerce, ai transformation, product innovation & development, systems integration and much more.

To be successful in this role, it is imperative to have a curious, commercially focused mind. You must have a broad understanding of a range of industry verticals and the ability to develop go-to-market strategies demonstrating DEPT®'s capabilities. A broad understanding of the entire agency sales funnel- from brand building, to performance tactics, to business development to sales- is important in this role, though primarily the role will be judged on bottom funnel performance, that is to say close rates and sales revenue generation.

You must be able to quickly build trust and rapport, ask the right questions, and bring a strategic approach to selling agency solutions. An entrepreneurial spirit with a bias for action and problem-solving is necessary to be successful in this role.

WHAT YOU'LL DO:
  • Lead net-new pitch process including building pitch timelines, writing pitch briefings, setting pitch win strategies, contributing content for new client proposals and tender documents.
  • Craft and own detailed responses for net-new pitches, including RFIs, procurement processes, and collaborating with legal and finance teams in accordance with the pitch process
  • Contribute to the ongoing improvement of the business development process including qualification strategy, win strategy, pitch casting, usability and best practices in order to better win and deliver for clients, and enhance the DEPT® customer experience.
  • Develop executive level relationships with clients that position DEPT® as a strategic partner for current and future project / account work.
  • Collaborate with marketing teams to ensure that DEPT®'s differentiated positioning comes to life through case studies, PR, thought leadership content and other marketing material.
  • Take on other duties and responsibilities as assigned.

WHAT YOU'LL BRING:
  • 10+ years of agency sales, growth, or client services experience (or equivalent)
  • Experience selling agency services across a range of industries and verticals
  • Understanding of branding, creative, media, ecommerce, & engineering
  • Ability to collaborate with and lead cross-functional teams to conceptualize, design, and develop solutions that address client needs
  • Able to partner with clients to understand their growth needs and recommend solutions that add value to their business
  • Experienced in building relationships with C-suite executives (CTOs, CMOs, and CIOs) and business decision-makers
  • A self-starter attitude that thrives in a fast-paced environment.
  • Strong presentation skills, with the ability to effectively communicate complex ideas to clients and internal stakeholders.
  • Detail-oriented with the ability to coordinate projects across multiple teams and functions

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:
  • Healthcare, Dental, and Vision coverage
  • 401k plan, plus matching
  • PTO
  • Paid Company Holidays
  • Parental Leave


The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible.

US Remote Range

$135,000-$155,000 USD

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