Director, Transportation & Logistics who will build and lead Collectors' global transportation, shipping, and trade compliance capability, beginning with PSA. Today, shipping runs as a lean parcel program with fragmented ownership of customs activity, global carrier management, shipping tools and systems, and transportation + logistics processes. As PSA grading volume expands globally, this function must become a scaled, governed, technology-enabled operation.
You'll report to the VP, Operations and
work onsite from one of our offices in California, Florida, Texas or New Jersey - our office locations are in Santa Ana, Boca Raton, Plano and Jersey City (Santa Ana preferred). There will be occasional quarterly travel for this role.
Onsite Requirement:This role requires you to be onsite in the office 5 days per week.
Scope & Impact:- Global ownership of transportation, shipping, and logistics across Collectors lines of business, with PSA as a primary focus
- Accountability for all carrier relationships, contracts, and spend across domestic and international lanes
- Ownership of shipping systems: TMS, carrier management tools, and Operations shipping tools (ProShip, Aftership)
- Build-out of a regional transportation + logistics team across the US, EU, and APAC, plus develop our customs and trade compliance capability
- Ownership of global transportation network strategy, including network design, routing, mode selection, capacity planning, and resilience
- Financial accountability for transportation spend, budget, forecast, cost-to-serve, and structural savings
What You'll Do:Carrier Strategy & Contract Management
- Own the global carrier strategy and portfolio across parcel, express, international, and freight; lead RFPs and negotiate rates, surcharges, service levels, liability, and claims terms
- Own the global transportation network and carrier strategy across parcel, express, international, freight, 3PLs, and specialty high-value logistics providers; optimize routing, mode selection, carrier mix, and capacity by lane and region
- Structure contract terms that protect high-value shipments and align commercial terms with Finance forecasts, budgets, and accruals
- Run carrier governance: scorecards, business reviews, SLA enforcement, freight audit/payment, invoice accuracy, accessorial management, spend visibility, claims recovery, carrier redundancy, and contingency planning
Systems, Tools & Shipping Programs
- Own the transportation systems roadmap with Product & Technology, including TMS selection, implementation, and adoption, plus carrier management tools and analytics for rate shopping, performance, cost, and exception insights
- Give leadership end-to-end shipment visibility through integrated IMS, WMS, ERP, and carrier data
- Build global shipment visibility and exception-management capabilities, with real-time monitoring, clear escalation paths, and analytics across cost, service, claims, customs, and shipment exceptions
Global Shipping Processes, Insurance & High-Value Transport
- Design and standardize the global process for all inter-company shipments and all inbound customer shipments
- Own the shipping insurance program, including coverage structure, carrier liability versus third-party coverage, claims recovery, and policy governance with Finance, Risk, and Legal
- Define the high-value transport process: eligibility thresholds, service levels, packaging, handling, tracking, chain-of-custody, and signature requirements
- Partner with Engineering on shipping solutions, including packaging and container design, and use damage, loss, and claims data to drive improvements
Customs, Trade Compliance & Team Leadership
- Provide leadership oversight of customs and global trade compliance across North America, EU, and APAC, including customs brokers and forwarders, classification, valuation, duties, and documentation
- Build and develop a regional logistics team with clear KPIs (on-time delivery, cost per shipment, damage and loss rate, claims recovery) and succession
Who You Are:Required Qualifications:
- 10+ years of transportation, logistics, or supply chain leadership, including leading teams and external partners in a global environment
- Proven record negotiating and managing carrier contracts across parcel, express, and international lanes, with strong financial acumen and Finance partnership
- Experience implementing and using a TMS and ERP/WMS systems as the senior business owner
- Working knowledge of customs, import/export, and trade compliance, including management of brokers and forwarders
- Experience designing standardized shipping processes at scale across multiple sites or regions
Preferred Qualifications:
- Experience shipping high-value or irreplaceable goods (collectibles, luxury, jewelry, art), including insurance programs and claims
- Experience with ProShip or similar multi-carrier shipping software, and with Engineering on packaging or shipping solution design
- Experience supporting rapid international expansion across EU and APAC
- Licensed Customs Broker, Certified Customs Specialist, or CTL/CTP credential; Master's degree
Salary Range:The salary range for this position is $173,000-$208,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.
Reasons To Join Us:- Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
- Additional Benefits:Full-time employees are eligible for fertility, commuter, and educational assistance benefits
- 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
- Vacation: All salaried employees are eligible for flexible time-off
- Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
- Employee Discounts: Employees receive discounts on select grading services for approved submissions
- Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
- Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
