TD Bank

Director, Global Head of Communications Surveillance

TD Bank$185K — $225K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of experience in regulatory compliance or risk management, ideally in financial services
  • Extensive experience in communications surveillance, with a deep understanding of market abuse and insider trading risks
  • Demonstrated leadership capabilities with executive presence in large-scale surveillance programs
  • Experience in regulatory remediation and program transformation initiatives
  • Strong judgment and the ability to influence stakeholders at senior levels

Responsibilities

  • Establish and maintain a global operating model for GTS Communications Surveillance
  • Execute the GTS Communications Surveillance strategy, focusing on modernization and enhancement
  • Act as the decision owner for all policies, procedures, and standards related to communications surveillance
  • Implement a risk-based communications surveillance program that meets diverse regulatory requirements
  • Lead responses to regulatory inquiries, including audits and compliance issues
  • Oversee a global team, setting clear performance expectations and development objectives
  • Engage with senior stakeholders to report on risks and governance insights

Benefits

  • Opportunities for skill development and career growth
  • Supportive work culture focused on integrity and accountability
  • Global outreach and influence in regulatory compliance
Full Job Description

Work Location:

New York, New York, United States of America

Hours:

40

Line of Business:

Compliance

Pay Detail:

$185,000 - $225,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Preferred Qualifications

The Global Head of Communications Surveillance is responsible for the enterprise‑wide leadership, strategic direction, and regulatory integrity of the Communications Surveillance program within Global Trade Surveillance (GTS). The role serves as the GTS global accountable owner for the design, governance, and execution of a risk‑based, regulator‑ready communications surveillance framework across all regions, asset classes, and electronic and emerging communications channels. 

The role exercises independent judgment and escalation authority on matters relating to market abuse, insider trading, and communications‑based market abuse misconduct, and represents GTS Communications Surveillance in senior internal governance forums and regulatory engagements. 

Key Responsibilities

Strategy, Governance, and Accountability

• Establish and maintain a single global operating model for GTS Communications Surveillance, including consistent procedures, escalation pathways, quality standards, and governance frameworks. 
• Own and execute the global GTS Communications Surveillance strategy and multi‑year roadmap, including program modernization, remediation, and enhancement initiatives. 
• Act as the global decision owner for GTS Communications Surveillance policies, procedures, surveillance frameworks, and standards. 
• Ensure alignment with the firm’s Global Compliance Operating Framework and compliance risk appetite. 

Surveillance Program Execution

• Deliver a globally consistent, risk‑based communications surveillance program that meets regulatory expectations across jurisdictions and businesses. 
• Oversee surveillance coverage across electronic, and available communications channels, ensuring appropriate control design and effectiveness. 
• Ensure surveillance alerts are reviewed, escalated, and dispositioned in accordance with defined global standards and governance. 
• Partner with Technology, Product Management, and third‑party vendors to drive platform strategy, data integrity, completeness, and operational resilience of surveillance capabilities. 

Regulatory Engagement and Remediation

• Lead and coordinate responses to regulatory inquiries, examinations, and information requests related to Communications Surveillance. 
• Own and drive regulatory remediation efforts to closure, including responses to audit findings, consent orders, and regulatory commitments. 
• Produce clear, accurate, and timely risk reporting for senior management, governance committees, and regulators. 
• Represent Global Trade Surveillance Communications Surveillance in regulatory engagements and industry forums, as required. 

Leadership and People Management

• Build, lead, and oversee a global Communications Surveillance team within Global Trade Surveillance. 
• Set clear expectations, performance standards, and development objectives for managers and analysts. 
• Oversee hiring, training, and talent development to support an expanded and sustainable global surveillance program. 
• Foster a strong culture of integrity, accountability, and risk awareness. 

Senior Stakeholder Engagement

• Provide credible challenge and strategic influence across business lines, regional Compliance teams, Risk, Technology, Product Management, and Legal partners. 
• Escalate material risks, control gaps, or program deficiencies to senior Compliance, Risk, and Business leadership as appropriate. 
• Support senior governance committees with executive‑level reporting, insights, and recommendations. 

Scope of Responsibility

• Global accountability for Communications Surveillance across all regions and applicable businesses 
• Oversight of surveillance technology, case management, reporting, and analytics capabilities 
• Ownership of global governance, policies, procedures, quality assurance standards, and remediation frameworks 

Qualifications and Experience

• Extensive experience in communications surveillance

• Prior experience in Markets Compliance, Surveillance, or Risk Management within a global financial institution  strongly preferred.
• Deep understanding of market abuse risk, insider trading, and communications‑based misconduct 
• Demonstrated experience leading large‑scale surveillance programs, regulatory remediation, and program transformation initiatives 
• Proven senior leadership capability with strong judgment, executive presence, and regulatory credibility 

Reporting and Authority

• Senior leadership role within Global Trade Surveillance 
• Independent escalation authority on communications surveillance‑related risks 
• Acts as the global authority for Communications Surveillance strategy, governance, and execution 

*General Job Description:

The Director Compliance TDS oversees/leads a team(s) of specialists/professionals providing advice, guidance and expertise on regulatory requirements and assisting business units to manage their regulatory risk.

Depth & Scope

  • Accountable for a significant area(s)/broad business units of Compliance that typically has enterprise wide impact or accountability.
  • Position deals with senior/executive management.
  • Key contact for business management, regulators and external/internal auditors, dealing with a broad range of issues including non-routine information.
  • Focuses on longer-range planning for functional area (e.g. 12 months or greater).
  • Manages and prioritizes multiple projects at a given time.


Education & Experience:

  • Bachelors degree or progressive work experience
  • 7-10 years related experience

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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