NIKE, Inc

Director, Global Finance Operations - Director, Global Finance Operations - Order to Cash Delivery

NIKE, Inc$150K — $180K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Finance Operations with expertise in Order-to-Cash (O2C)/Accounts Receivable
  • Demonstrated experience with global service delivery models and MSP/BPO governance
  • Deep understanding of Invoice-to-Cash processes like billing, collections, and disputes
  • Strong transformation expertise in automation and AI/GenAI enablement
  • Ability to influence senior stakeholders within a global organization
  • Focus on working capital optimization and cash flow performance
  • Proficient with ERP systems (especially SAP) and O2C platforms like HighRadius or BlackLine
  • Strong analytics skills; capable of translating data insights into actionable strategies
  • Bachelor's degree in Finance, Accounting, or related field. Relevant experience is also accepted.

Responsibilities

  • Own global O2C service delivery across billing, collections, cash application, disputes, deductions, and AR close
  • Drive performance outcomes on key metrics including DSO and cash application accuracy
  • Partner with GPO-O2C for global process standardization and control adherence
  • Lead transformation initiatives focusing on automation, advanced analytics, and AI enablement
  • Identify and mitigate value leakage across the Invoice-to-Cash lifecycle
  • Establish governance with MSP partners, including performance management and service evolution
  • Provide visibility into O2C health through data-driven insights and executive-ready reporting
  • Act as an escalation point for operational issues affecting invoicing and collections

Benefits

  • Working in a highly innovative and dynamic financial team
  • Opportunity to shape O2C operations on a global scale
  • Access to advanced technologies and transformation initiatives
  • Collaboration with senior stakeholders across multiple business functions
  • Positioning at Nike's World Headquarters with a strong corporate culture
  • Professional growth and the chance to build a high-performing team
  • Engagement with state-of-the-art analytics and decision-making tools
Full Job Description
Director, Global Finance Operations - Director, Global Finance Operations - Order to Cash Delivery We are seeking a strategic and forward-looking leader to drive the Global Delivery and Transformation of Nike's Order-to-Cash (O2C) operations. This role is accountable for end-to-end Invoice-to-Cash performance, delivered through a managed service model (MSP/BPO), while ensuring alignment to global process standards and business priorities. The ideal candidate combines deep finance operations expertise with strong transformation capability, including automation, data, and AI enablement. This leader will operate at the intersection of operations, process, and technology-partnering closely with senior stakeholders across Finance, Sales, and Marketplace to improve cash performance, customer experience, and operational scalability. Based at Nike's World Headquarters (PHK - Beaverton), this role is positioned as a key global connector between strategy, process ownership, and execution. WHAT YOU WILL WORK ON • Own global O2C service delivery across billing, collections, cash application, disputes, deductions, and AR close through MSP governance • Drive performance outcomes across key metrics including DSO, dispute cycle time, and cash application accuracy • Partner with GPO-O2C to ensure global process standardization, governance, and control adherence • Lead next-generation transformation initiatives including automation, advanced analytics, and AI/GenAI enablement • Identify and eliminate value leakage across the Invoice-to-Cash lifecycle to improve working capital outcomes • Establish strong governance with MSP partners, including performance management, service evolution, and innovation roadmap • Enable scalable solutions for complex and fast-growing business models (marketplace, digital, wholesale) • Bring visibility to O2C health through data-driven insights, storytelling, and executive-ready reporting • Act as an escalation point for critical operational and systemic issues impacting invoicing and collections • Build and lead a high-performing team culture focused on accountability, continuous improvement, and innovation WHO YOU WILL WORK WITH You will report to the Sr. Director, Global Finance Operations and collaborate closely with: • Global Process Owner (GPO) - O2C • Sales and Marketplace Finance leaders • Controlling and Corporate Finance teams • Technology partners supporting SAP, O2C platforms, and automation solutions • MSP/BPO leadership teams delivering global operations • Cross-functional business stakeholders to drive end-to-end process excellence and customer outcomes WHAT YOU BRING • 10+ years of experience in Finance Operations with strong expertise in Order-to-Cash / Accounts Receivable • Demonstrated leadership in global service delivery models, including MSP/BPO governance • Deep understanding of Invoice-to-Cash processes, including billing, collections, disputes, and cash application • Strong transformation experience in automation, digital finance, and AI/GenAI enablement • Proven ability to influence senior stakeholders in a global, matrixed organization • Strong business acumen with focus on working capital optimization and cash flow performance • Experience with ERP (SAP) and O2C platforms (e.g., HighRadius, BlackLine or similar ecosystems) • Strong data and analytics mindset; ability to translate insights into action • Excellent leadership, communication, and stakeholder management skills • Bachelor's degree in Finance, Accounting, or related field. Will accept any suitable combination of education, experience, and training.

About NIKE, Inc

Nike is a sporting goods company that designs, develops, and markets footwear, apparel, equipment, and accessory products. The company offers various categories of shoes including running, training, basketball, soccer, sport-inspired urban shoes, and kids' shoes. It also provides shoes for aquatic activities, baseball, football, cheerleading, golf, lacrosse, outdoor activities, skateboarding, tennis, volleyball, walking, wrestling, and various athletic and recreational uses. In addition, the company offers sports-inspired lifestyle apparel, athletic bags, and accessory items. Further, it provides a line of performance equipment including bags, socks, sports balls, eyewear, timepieces, electronic devices, bats, gloves, protective equipment, golf clubs, and various equipment designed for sports activities under the NIKE brand name, as well as markets apparel with licensed college and professional team and league logos. Additionally, it offers licenses to produce and sell NIKE brand swimwear, children's apparel, training equipment, eyewear, electronic devices, and golf accessories. The company also markets its products under the brand names of Converse, Chuck Taylor, All Star, One Star, Umbro, Jack Purcell, Cole Haan, Bragano, and Hurley. It sells its products to retail accounts through stores, independent distributors, and licensees, as well as through its Website, nikestore.com. As of May 31, 2009, Nike, Inc. operated 338 retail stores in the United States and 336 retail stores internationally. The company was founded in 1964 and is headquartered in Beaverton, Oregon.

Nike Careers

Join the dynamic world of Nike, Inc., a global leader in sports apparel and innovation, where your career can flourish in an environment that fosters diversity, leadership, and growth. At Nike, we believe in bringing out the best in our team members through continuous professional development and a culture that celebrates creativity and innovation. Work You’ll Do Become a part of Nike’s mission to inspire and innovate towards a better world. Engage in work that intersects with cutting-edge technology, market-leading strategies, and sustainable practices that define the future of the sports industry. Lead with us at the forefront of the global marketplace, where your skills in leadership, teamwork, and innovation can shine. Nike offers a unique position in the industry, combining deep industry expertise with a relentless pursuit of excellence. Collaborate with a diverse team of professionals who are pioneers in their fields. Nike, Inc. employs over 75,000 passionate and talented individuals worldwide, all dedicated to moving the world of sports forward. Introducing Nike’s Professional Growth and Development Opportunities We are committed to fostering an inclusive environment where every team member can succeed. Nike offers a variety of job opportunities, from in-store retail positions to corporate roles in design, marketing, and technology. Do Innovative Work Join us and contribute to our mission of bringing inspiration and innovation to every athlete* in the world. (*If you have a body, you are an athlete.) Deliver targeted solutions and drive innovation through your unique perspective and skills. At Nike, Inc., your work directly contributes to our global impact. Be Part of a Great Team Engage in meaningful work that connects with consumers and impacts millions worldwide. Our team benefits from unparalleled capabilities, a commitment to diversity training, and a culture that encourages professional growth and networking. Future-Proof Your Career Advance your career with Nike’s comprehensive benefits and support systems. We provide extensive training, development programs, and leadership courses to help you reach your full potential. Explore Discover how Nike is leading in sustainable innovation and pushing the boundaries of what’s possible in the sports industry. The Nike Employment Experience Our combined efforts in innovation, culture, and leadership make Nike, Inc. not just a place to work, but a place to grow a rewarding career. Clients and employees alike look to Nike for new strategies and impactful solutions in a rapidly evolving industry. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are always on the lookout for curious, driven, creative, and solution-oriented team players. SEARCH NIKE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Nike, Inc.
Learn more about NIKE, Inc
Size
73,300 employees
Market Cap
$184.6 billion
Industry
Net Income
$2.8 billion
Founded
1964
5 Year Trend
+6.3%
Revenue
$38.2 billion
NASDAQ

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