Job SummaryThe Director, Global Business Resiliency is a business critical role responsible for the development/maturation, implementation and day-to-day operation of the business resiliency program in support of all Apotex sites, functions, processes, and products. The role will operate at both the strategic (vision, strategy, planning) and tactical (execution and continuous improvement) levels, and will partner cross-functionally across the business at all levels, including senior leadership. The role will be directly responsible for maturing and implementing crisis management and business recovery/continuity plans, and will partner closely with EHS, Physical Security and IT to drive alignment across emergency response and disaster recovery, and ensure a single, cohesive and aligned business resiliency capability. This role provides the opportunity to oversee a global program that directly supports Apotex's ability to grow and maintain a reliable and continuous supply of medical and health products to patients globally.
Job Responsibilities- Provide strategic leadership and serve as the primary subject matter expert for the Apotex Business Resiliency program, including vision, strategy, and planning across short and long-term timeframes. Chair the Business Resiliency Steering Committee.
- Mature and implement/align all components of the business resiliency program, in close partnership with the VP ERM, Sr. Director EHS, Director of Corporate Security, and IT Dep., including emergency response, incident management, crisis management, and business recovery
- Draft and maintain all relevant business resiliency policies and SOPs
- Partner closely with the IT team to align with disaster recovery
- Develop crisis management and business recovery planning approach, materials, and templates, and implement across all Apotex sites and critical business functions
- Lead training, exercising, and awareness activities across the business to strengthen understanding of and compliance with business resiliency requirements
- Serve as crisis management coordinator for the business, in partnership with the VP, ERM
- Research, recommend/select, and implement fit for purpose business resiliency technology
- Ensure business resiliency program adheres to all relevant regulations and standards, and meets expectations of key internal and external stakeholders
- Selection/oversight/management/coordination of external business resiliency partners, as applicable
- Partner with functional and site leadership across the business to ensure adherence to all business resiliency requirements, including building, maintaining and exercising plans
- Works in a safe manner collaborating as a team member to achieve all outcomes.
- Demonstrate Behaviours that exhibit our organizational Values: Integrity, Courage, Teamwork, and Innovation.
- Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies.
- All other relevant duties as assigned.
Job Requirements- Education
- Bachelor's degree in a related field
- Knowledge, Skills and Abilities
- Demonstrated experience working in large, global highly regulated industries
- Demonstrated experience working cross-functionally in complex organizations
- Demonstrated experience leading teams in high-stress/crisis situations
- Strong knowledge of related standards and regulations
- Excellent proven communication skills with ability to influence/lead across all levels
- Ability to maintain and project calm, make clear decisions, and lead across all levels of the organization in high-stress situations
- Familiarity with relevant global standards, eg ISO 22301, BCI Good Practice Guidelines
- Experience
- 10+ years of progressive leadership in business resiliency or related functions in pharmaceutical, biotech, manufacturing, or other highly regulated industries
- 5+ years of experience building and leading business resiliency programs in the pharmaceutical manufacturing industry
