Job Title: Director, Finance Operations
PS Job Title: Dir, Finance Operations
Work Place Flexibility: Onsite
Legal Entity: Entergy Services, LLC
Job Summary/PurposeThe Director of Finance Operations will oversee several key services within the Entergy Shared Services (ESS) organization within Technology and Business Services (TBS). He/she will be responsible for setting the strategic direction and providing governance compliance oversight, continuous improvement leadership, and cross-functional collaboration for four key business processes: Accounts Payable, Finance Operations Programs (Travel, Expense, and Supplemental Labor), Payroll, and Cash Operations. The role will establish service levels, set targets aligned with best-in-class performance, drive digital transformation, advance AI maturity, and manage and develop Finance Operations people and capabilities. The Director will serve as the liaison between several related departments including Supply Chain, Accounting, Tax, Treasury, Internal and External Audit, Human Resources, Information Technology and Finance Business Partners.
Job Duties/Responsibilities- Provide day-to-day oversight and support of the four critical business processes: Accounts Payable, Finance Operations Programs, Payroll, and Cash Operations. This includes critical decision making, issue resolution and collaboration with other departments.
- Establish targets and departmental metrics which are reported monthly to the VP of Shared Services and SVP of Technology and Business Services.
- Ensure continued delivery of critical services to align with the needs of the business. This includes ensuring operations are not interrupted during business events such as storms, IT outages, and other incidents
- Implementing a rigorous and ever evolving system of financial and operational controls to minimize errors, fraud, cyber risk and to ensure the accuracy and reasonableness of financial information in accordance with the Generally Accepted Accounting Principles (GAAP), Sarbanes Oxley, tax laws and Entergy system and accounting policies. Quarterly Certifications of Compliance are required.
- Oversee the security and maintenance of critical business applications which are primarily PeopleSoft (Accounts Payable, Payroll, Time and Labor, Financial Gateway, Cash Ops), Concur, and Beeline VMS. Coordination with IT resources who support the various.
- Collaboration and relationship building is a critical component of this job. Many of the processes in the department cross multiple departments and functions through projects, process improvement activities, issue resolution or day to day activities. The ability to form relationships, collaborate with others and unite to solve problems is a necessity.
- The role is expected to participate in special projects, drive continuous improvement activities, strive for process excellence, benchmark with others, and serve on advisory committees, steering committees, or other forums to provide insights, guidance, support and direction. Keeping a pulse on external trends, benchmarks is expected.
- Oversee critical contracts include credit card agreements, cloud-based agreement for Entergy's time and expense reconciliation tool Concur, Pinnacle - the managed service provider, and Beeline (Vendor Management System).
- Drive process excellence, continuous improvement, and support an end to end process perspective. Knowledge of upstream and downstream processes and technology is critical.
- Manage and develop a high-performing team through individual development, cross-training, and continuous improvement capability building.
- Establish and advance Finance Operations AI maturity by promoting AI adoption, governance, capability development, and measurable business value realization.
Minimum RequirementsBachelor's degree in Accounting, Finance, business or equivalent work experience. MBA preferred
Minimum experience required of the position10+ years of experience, including 6+ years in a management position.
Minimum knowledge, skills, and abilities required of the position- Understanding of Shared Services.
- Understanding of Accounting governance, controls, and financial statement compilation required.
- Understanding of procurement and Human Resources.
- Ability to set performance metrics and manage teams to hit set targets.
- Strong collaboration and relationship management skills.
- Strong communication, facilitation, presentation and creative problem-solving skills.
- Change leadership and workforce capability building.
- Business case development and value realization.
Certified Public Accountant (CPA) desirable.
Primary Location: Louisiana-Hammond Louisiana : Hammond
Job Function: Corporate
FLSA Status: Professional
Relocation Option:
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 125444
PS Job Title: Dir, Finance Operations
Travel Percentage:Up to 25% 
