Job Summary: Provides strategic direction for preventative maintenance and repairs services for facility equipment (e.g., central plant operations, building management systems, safety systems). Establishes long-term goals for repairs and troubleshooting of facilities equipment. Reports to senior leadership on key metrics regarding preventative maintenance and repairs. Provides program-level oversight to ensure that facilities equipment passes safety checks and inspections in accordance with safety control programs (e.g., infection control, Material Safety Data Sheets [MSDSs], chemical control, fire safety, Emergency Care Research Institute [ERCI] alerts, and The Joint Commission (TJC) related programs, and all local regulatory requirements). Establishes program-level goals for maintenance and repairs performed. Oversees budget and planning for outside resources to perform services out of scope for Facility Engineering team.
Essential Responsibilities: - Prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others. Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs. Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams. Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives. Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact.
- Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies. Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues. Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives.
- Directs all facilities maintenance (e.g., central plant operations, building management systems, safety systems) by: providing strategic oversight for requests for service; ensuring repair responses meet and exceed multiple critical metrics of own organization with a focus on long-term success; and coordinating across organizational lines to ensure that in alignment with organizational goals.
- Ensures compliance with regulatory requirements for preventative maintenance by: strategically managing complex safety and maintenance initiatives in alignment with organizational goals; providing program-level oversight of teams performing preventative maintenance; leading strategic planning efforts with outside resources as appropriate for highly complex maintenance of substantial scope focused on the long-term future. and directing the use of resources in accordance with organizational goals and budget.
- Employs new and updated facilities equipment (e.g., central plant operations, building management systems, safety systems) by: setting strategic direction for improvements to facilities equipment that align with industry standards and organizational goals; identifying process improvements and providing strategies/best practices for the team in the use of operations and service manuals; and establishing criteria for and evaluating the need for new and updated equipment now and in the future.
- Drives a culture of safety by: contributing to and driving strategic safety goals aligned with core organizational initiatives and industry standards (e.g., The Joint Commission (TJC)); and ensuring broad participation in safety control programs for teams knowledge (e.g., infection control, Safety Data Sheets [SDSs], chemical control, fire safety, Emergency Care Research Institute [ERCI] alerts, and The Joint Commission (TJC) related programs, and other hospital-related regulatory agencies).
- Contributes to vendor relationship management by: taking accountability for managing vendor relationships, including vendor assessment, performance, and compliance with current vendor management practices; and assessing and proposing contracts for vendor engagements, identifying incremental process improvements that increase efficiency and effectiveness of vendor assessment, and driving the team to improve the efficiency of vendor maintenance /service and reduce reliance on vendors through education and training.
Knowledge, Skills and Abilities: (Core)- Ambiguity/Uncertainty Management
- Attention to Detail
- Business Knowledge
- Communication
- Constructive Feedback
- Critical Thinking
- Cross-Group Collaboration
- Decision Making
- Dependability
- Diversity, Equity, and Inclusion Support
- Drives Results
- Facilitation Skills
- Health Care Industry
- Influencing Others
- Integrity
- Leadership
- Learning Agility
- Organizational Savvy
- Problem Solving
- Short- and Long-term Learning & Recall
- Strategic Thinking
- Team Building
- Teamwork
- Topic-Specific Communication
Knowledge, Skills and Abilities: (Functional)- Accountability
- Adaptability
- Business Process Improvement
- Compliance
- Compliance Management
- Computer Literacy
- Cost Optimization
- Delegation
- Diagram and Blueprint Reading
- Employee Training
- Facilities Management/Operations
- Hazardous Materials and Chemicals
- Hospital Health Codes
- Interpersonal Skills
- Mechanical Principles
- Mentoring and Coaching
- Safety and Security Laws
- Service Focus
- Written Communication
Minimum Qualifications: - Bachelors degree in Engineering or technical disciplines in Plant Operations, HVAC, Electrical, Plumbing, or related field AND minimum nine (9) years of experience in Engineering, Plant Operations, HVAC, Electrical, Plumbing, or directly related field OR Minimum twelve (12) years of experience in Engineering, Plant Operations, HVAC, Electrical, Plumbing, or a directly related field.
- Driver's License (California) required at hire
Preferred Qualifications:- Five (5) years of experience managing operational or project budgets.
- Eight (8) years of experience in a leadership role with direct reports.
Primary Location: California,Santa Clara,Santa Clara Hospital
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Worker Location: Onsite
Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee
Job Level: Director/Senior Director
Department: Santa Clara Homestead Hospital - Prop/Fac-Facilities Svcs - 0201
Pay Range: $196500 - $254210 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 5 % of the Time
