10+ years in enterprise systems, technical leadership, or solutions architecture, particularly in DTC or omnichannel retail.
Proven experience in designing or managing data infrastructure.
Extensive knowledge of NetSuite functionalities, including workflows, SuiteScript, and configurations.
Strong familiarity with integration platforms like Celigo or similar iPaaS tools.
Hands-on experience in API integrations (REST/SOAP) and various patterns.
Experience in setting architectural standards and technical roadmaps.
Excellent diagnostic, debugging, and documentation skills.
Responsibilities
Oversee the architecture and daily operation of LAKE's core enterprise systems, primarily NetSuite.
Develop and maintain a multi-year technology roadmap aligned with business objectives.
Define and implement LAKE's data architecture strategy for scalable analytics.
Design and maintain middleware and integration architecture to enhance workflow visibility.
Evaluate and select new technology platforms focusing on integration complexity and sustainability.
Collaborate with cross-functional teams to deliver practical solutions based on business needs.
Manage NetSuite configurations and scripts to adapt to changing business processes.
Monitor system performance and address integration issues competently and swiftly.
Benefits
Flexible work arrangements for a better work-life balance.
Opportunities for professional development and growth within the company.
Comprehensive health benefits to support employee well-being.
Collaborative work environment fostering innovation and teamwork.
Employee discounts on company products.
Full Job Description
Director, Enterprise Systems & Data
What You'll Do
Own the architecture and day-to-day health of LAKE's core enterprise systems, with NetSuite as the system of record.
Own and maintain a multi-year technology roadmap aligned to business priorities.
Define LAKE's data architecture strategy, including warehousing, reporting infrastructure, and the path toward scalable analytics.
Lead and build middleware and integration architecture so workflows are structured, visible, and easy to maintain.
Lead evaluation and selection of new technology platforms with rigor around integration complexity and long-term maintainability.
Partner with cross-functional teams to translate business needs into practical, shippable solutions.
Develop and manage NetSuite configurations, workflows, and scripts that support evolving business processes.
Proactively monitor system performance and integrations; diagnose and resolve issues quickly and precisely.
Lead system upgrades, releases, and maintenance with minimal business disruption.
Provide technical oversight to external vendors, agencies, and contractors.
Establish and maintain documentation, SOPs, and best practices; train and support internal users.
What You'll Bring
10+ years of progressive experience in enterprise systems, technical leadership, or solutions architecture within a DTC or omnichannel retail environment
Demonstrated experience designing or owning a data infrastructure layer
Deep NetSuite expertise, including workflows, SuiteScript, saved searches, and system configuration
Strong experience designing and managing integrations using Celigo or similar iPaaS tools
Hands on experience with APIs (REST/SOAP) and integration patterns
Prior experience defining architectural standards or technical roadmaps
Strong diagnostic, debugging, and documentation skills
Excellent communication skills and the ability to partner effectively with technical and non-technical stakeholders alike
