Director, Enterprise Communications

Job Purpose

Reporting to the Vice President, Corporate Communications, the Director, Enterprise Communicationswill act as a senior leader responsible for the strategy, execution, and continuous evolution of Great Minds' internal communications and employer brand functions. Internally, this role will shape how the organization communicates at an enterprise level, ensuring employees are informed, connected to strategy and values, and inspired by the mission and impact that drive Great Minds' work. Externally, this role will curate, monitor, and disseminate content that tells the story of Great Minds' mission, culture and values to support recruiting, retention, and sales. The Director will serve as the company's chief architect of enterprise communication, setting the vision for how the company reaches, engages, and retains a dispersed, impact-driven workforce; positioning Great Minds as an employer of choice; and ensuring internal stories reach external audiences where they can reinforce our brand and reputation.

Responsibilities

• Strategic Leadership and Team Management:
  
  • Lead and develop the Internal Communications function, providing strategic direction, coaching, and clear accountability for goals and quality standards.
  • Set the enterprise communications vision and annual strategy, ensuring alignment with organizational priorities, culture, and the 2030 student outcomes commitment.
  • Serve as a senior strategic advisor to executive leadership and the VP, Corporate Communications, translating organizational priorities into communications approaches that build clarity, trust, and engagement.
  • Partner deeply across functions to drive alignment, inform communications, and source stories-including HR and Strategy to convey operating values and organizational direction; Research, Product, Sales, and Customer Success to surface impact data and field stories that connect employees to the difference Great Minds makes for students and educators; and Brand, Marketing, and Legal to ensure consistency, accuracy, and voice across all enterprise communications.

• Enterprise Communications:
  
  • Own the enterprise-wide internal communications framework-including editorial calendar, governance, channel strategy, and content standards-that keeps employees informed and connected to what matters most.
  • Lead communications for high-stakes, organization-wide moments: executive announcements, leadership transitions, strategic initiatives, transformation efforts, and town halls.
  • Ensure employees have consistent access to need-to-know operational information while also deepening their connection to Great Minds' strategy, culture, values, and impact.
  • Build and steward a center of excellence model, equipping communications liaisons and cross-functional partners with tools, frameworks, and best practices to strengthen the quality of communications across the organization.
  • Build and operate an employee storytelling engine-partnering with teams that include Product, Research, Sales, and Customer Success to identify, develop, and distribute compelling stories of student and educator impact that connect Great Minds employees to the purpose behind their work.
  • Work closely with HR and Strategy to develop communications that actively convey Great Minds' operating values, culture commitments, and strategic direction-ensuring employees understand not just what the organization is doing, but why it matters and how they contribute.
  • Develop and implement measurement frameworks (KPIs, engagement data, feedback loops) to continuously assess and improve internal communications effectiveness.
  • Lead the embedding of Great Minds' refreshed enterprise brand across internal channels and communications-partnering with Brand to ensure voice, visual identity, and messaging standards are consistently reflected in all employee-facing content and experiences.

• Platform and Channel Evolution:
  
  • Partner with IT on Great Minds' internal communications technology roadmap-evaluating, selecting, and optimizing platforms, tools, and formats to enhance reach, usability, and employee experience.
  • Bring technical fluency to channel strategy decisions, including intranet architecture, email platforms, video tools, and emerging collaboration and communications technologies.
  • Drive adoption and governance of communication platforms, ensuring tools are used effectively and equitably across a distributed workforce.
  • Identify gaps in current channel infrastructure and develop phased recommendations for platform evolution that serve both near-term needs and long-term scalability.

• Employer Brand and Internal Storytelling:
  
  • Build and lead Great Minds' employer brand strategy, positioning the organization as a destination for mission-aligned talent and amplifying the employee experience externally.
  • Identify compelling internal stories-from educator impact to employee milestones to culture moments-and develop them into external-facing content in partnership with Media Relations and Brand.
  • Create and sustain an employee storytelling engine that amplifies authentic stories from across the organization to showcase mission impact internally and externally.
  • Collaborate with Media Relations to pitch employee and culture stories to relevant media and talent-focused outlets, expanding the reach of Great Minds' employer brand.
  • Own Great Minds' employer reputation strategy-including active management of Glassdoor, LinkedIn employer presence, and other third-party platforms-monitoring sentiment, responding to reviews, and developing proactive strategies to strengthen how the organization is perceived as a place to work.
  • Ensure employer brand messaging is consistent and compelling across internal and external channels, including LinkedIn, Glassdoor, and recruiting materials.
  • Partner with HR and Talent Acquisition to develop communications that support the full employee lifecycle-attraction, onboarding, engagement, and retention.

Requirements

• 7+ years of progressive experience in communications or marketing, with demonstrated ownership of enterprise-wide strategy

• 5+ years of management experience

• Experience managing or mentoring direct reports, with a track record of developing talent and building high-functioning teams

• Experience developing or contributing to employer brand strategy, with an understanding of how internal culture stories translate to external reputation

• Demonstrated experience managing employer reputation on platforms such as Glassdoor and LinkedIn, including proactive review strategy, sentiment monitoring, and response frameworks

• Experience building employee or customer storytelling programs that surface and amplify narratives of impact across internal and external channels

• Experience partnering with brand or creative teams to embed refreshed brand identities into internal communications-including voice, visual standards, and messaging frameworks

• Proven ability to advise and influence senior executives, translating complex organizational priorities into compelling, accessible messaging

• Deep expertise in executive communications, change and transformation communications, and large-scale organizational initiatives

• Strong technical knowledge of internal communications platforms and channel ecosystems-including intranets, email platforms, video tools, and collaboration technology-with the ability to evaluate and recommend platform investments

• Exceptional writing, editing, and storytelling skills with the ability to adapt voice and tone across formats, audiences, and channels

• Strong project management skills and the ability to lead multiple complex initiatives

Preferred Qualifications

• Experience in a communications function at an education or mission-driven entity

• Familiarity with media relations related to employer brand and culture storytelling

• Experience building or transforming an internal communications function, including platform migrations or channel strategy overhauls

• Track record of using data and analytics to measure communications effectiveness and drive continuous improvement

Required Education

Bachelor's degree

Preferred Education

Bachelor's degree with a focus in Communications, Public Relations, Marketing, Journalism, Business, or a related field

Status

Full-time

Location

Remote

The expected base salary range for this position is $164,000-$180,000, however the offered salarymay be higher or lower than the above range dependent on numerous factors including, but not limited to location, work experience, skills and internal equity considerations. The base salary is not inclusive of benefits or other incentives.

A cover letter and resume are required to be considered for this position.

Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains greatminds.org or greatminds.recruitee.com. If in the course of the application or hiring process with Great Minds you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact [redacted]

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