Director, Enterprise Architecture and Integrations

Job Background / Overview

The IRC runs a broad portfolio of enterprise applications across more than 50 countries, including D365, Workday, ServiceNow, Box, and M365, and a range of custom and integrated systems. As that portfolio has grown, architecture and integration have been managed across several teams and platform owners. The organization is now putting one senior owner in charge of setting the patterns and standards that hold across platforms, so this work is clearly owned in one place.

The Director, Enterprise Architecture and Integration owns architecture and integration across the enterprise application portfolio. The role sets integration patterns and technical standards, owns the architecture decisions that span core platforms, and manages the teams whose work sits closest to integration and custom application development. It carries an architecture mandate alongside direct team management.

The role works closely with the Head of AI and T4P Engineering and with cross-functional partners across IT, including GIS and Infrastructure.

Major Responsibilities

Architecture and Standards (30%)

• Own enterprise integration patterns and technical standards across the application portfolio, and set the architecture decisions that span core platforms (D365, Workday, ServiceNow, Box, M365 and related systems).

• Establish and maintain standards for how applications are built, integrated, and supported, and hold delivery teams accountable to them.

• Apply a configure-before-develop standard so custom engineering is the exception rather than the default, and provide architecture guidance on new solution requests and platform changes.

• Document the integration and architecture boundaries that have historically been managed informally, so the knowledge is held by the organization rather than by individuals.
  

Integration and Custom Applications (25%)

• Own the integration layer across the portfolio: patterns, tooling, and the standards that keep integrations maintainable and observable.

• Set technical direction for custom application development, ensuring it follows the same architecture and standards as the rest of the portfolio.

• Partner with platform owners to design integrations that fit the broader architecture rather than solving one system at a time.
  

Team Leadership and Operations (15%)

• Lead and manage the teams closest to integration and custom application development, including the integration and custom apps team, the Drupal team, and the Azure platform (application hosting) engineers.

• Set priorities, manage workload, and develop team leads and engineers.

• Manage the team budget and track spend against plan.

• Support the recruitment of technical staff as the team evolves.
  

Cross-Functional Coordination (15%)

• Coordinate with the Head of AI and T4P Engineering on the architecture and integration boundaries between AI and engineering initiatives and the enterprise application portfolio.

• Partner with the Enterprise Applications leadership team to align architecture decisions with portfolio priorities and roadmaps.

• Coordinate with the data team, including its Director of Analytics, Architecture and Engineering, on data architecture and integration boundaries across the portfolio.

• Coordinate with GIS and Infrastructure on shared platform boundaries, including Azure, to clarify roles and responsibilities across teams.

• Work with the Director, AI Platforms and Digital Workplace on the boundaries between the digital workplace stack and the enterprise application portfolio.
  

Governance and Documentation (15%)

• Maintain documentation of architecture decisions, integration patterns, and technical standards.

• Ensure architecture and integration work aligns with organizational policies, data privacy requirements, and the IRC’s governance frameworks.

• Surface architecture risk and technical debt plainly, and bring open questions forward rather than presenting closed plans.

• Establish enterprise architecture into the organization's operations and governance: define architecture principles, set up a review process and decision rights for architecture choices, and embed those into how solutions are proposed, funded, and approved across the portfolio.
  

Required Experience and Skills

Strategy and Leadership

• 8+ years of experience in IT, enterprise applications, or architecture roles, with at least 3 years in a leadership position managing a team.

• Experience setting architecture direction and technical standards in an enterprise environment.

• Ability to translate organizational needs into clear integration patterns and architecture decisions.

• Track record of managing budgets for technology work.
  

Architecture and Integration

• Deep working knowledge of enterprise integration patterns, API management, and integration tooling across a multi-platform environment.

• Strong working knowledge of enterprise platforms such as ERP (D365 F&O), HCM (Workday), ITSM (ServiceNow), and collaboration platforms (M365, Box).

• Experience owning technical standards and holding delivery teams accountable to them.

• Comfort assessing build-versus-configure tradeoffs and steering work away from unnecessary custom development.

• Demonstrated experience establishing enterprise architecture governance: defining architecture principles, standing up an architecture review process, and embedding architecture decision rights into how an organization prioritizes and funds technology work.
  

Custom Development and Delivery

• Hands-on background in application development and integration delivery. This role is expected to work hands-on at the start, designing integrations, reviewing code, and troubleshooting failures directly, and to shift toward oversight as the team grows.

• Experience leading custom application and web teams (Drupal experience a plus).
  

Communication

• Strong written and verbal communication skills; able to explain architecture decisions clearly to both technical and non-technical audiences.

• Comfortable surfacing open questions and risk plainly.
  

Preferred

• Experience in a nonprofit, international development, or humanitarian sector IT environment.

• Experience coordinating architecture boundaries across infrastructure and applications teams.

• Experience with API management platforms (e.g., Azure APIM, Apigee).

• Experience with event-driven and messaging architectures (e.g., Azure Service Bus, Kafka).

• Familiarity with cloud-native integration tooling (e.g., Azure Functions, Logic Apps, iPaaS solutions).

• Experience building on serverless and microservices patterns, not only monolithic architectures.
  

Organization

The following positions report into this role:

• Integration and Custom Apps Team Lead

• Drupal Team (day-to-day led by the Drupal manager)

• Azure Platform (Application Hosting) Engineers
  

Working Environment

This role is remote, with the possibility of in-person work depending on location. Stakeholders are located across multiple time zones (GMT-8 to GMT+3), which may require occasional early or late meetings.
This role is open to candidates located and with the right to work in the United States of America, United Kingdom, and Kenya.

Compensation (USA): ($158,492 - $184,536 annually). Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Compensation (UK): (£77,499 - £93,814 annually). Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.