Applicants must qualify as a U.S. Person (such as a U.S. citizen or lawful permanent resident) to be eligible for this position.
What you'll do- Scale the engineering organization from ~16 engineers to many times that. Recruit and retain top tier engineers in both Reno (HQ) and remote locations.
- Develop the leadership + operating layer that makes larger scale possible: streamline code reviews, planning cadence, on-call process, performance reviews, leveling etc.
- Work closely with the CEO and other leadership teams (product, operations and manufacturing) to deliver the most important business needs via high quality software.
- Own feature delivery predictability. Establish clear commitments, visible progress, and proactive escalation when a date is at risk.
- Partner with senior engineers on architecture and technical direction, ensuring the system can support many teams working in parallel.
- Make frequent trips to Reno NV HQ to work on the floor and ship parts in production.
Minimum Qualifications- 15+ years in software engineering, with 10+ years in engineering leadership
- Direct experience running an engineering organization through significant growth periods. You have been accountable for the outcome, not adjacent to it.
- Proven track record of hiring, developing and mentoring engineering managers.
- Domain expertise in manufacturing, logistics, e-commerce or other "physical world" businesses.
- Strong technical foundation with the ability to make correct decisions quickly with incomplete information.
- Demonstrated ability to establish process and structure without smothering execution speed. You can balance scrappy and scalable solutions simultaneously
- Excellent communication across technical and non-technical audiences, from the shop floor to the executive team. Experience scaling culture across in-person + remote teams.
- Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent experience.
Preferred Qualifications- You are a SendCutSend customer!
- You have used CAD (Fusion360, Solidworks, etc) to create parts for personal or professional projects
- You have experience integrating software with hardware, machines, or physical operations.
- Significant experience with Ruby on Rails
- Experience architecting user interfaces using Vue and Vuex
- Experience designing and maintaining CI/CD pipelines
- Experience mentoring and developing other engineers
- Experience building systems that integrate with production, manufacturing, or operational workflows
- You have familiarity with CAD/CAM workflows, file processing, or quoting systems.
Essential Physical Requirements- Ability to sit or stand for extended periods while performing work duties
- Ability to operate standard office equipment, including computers, phones, and printers
- Ability to move throughout office and manufacturing environments for extended periods
- Ability to stand, walk, bend, and climb stairs while conducting shop floor reviews
- Ability to work in environments with noise, moving equipment, temperature variation, and industrial hazards while following safety protocols
Work Environment- Environment is a fast-paced, collaborative environment that requires communication, organization, and coordination across teams in the organization
- Work is primarily performed remotely or in an office environment within a manufacturing facility. The role may require interaction with employees and supervisors on the production floor. Extended periods of sitting or computer work may be required
Benefits- Health, Vision & Dental Insurance
- 401(k) match up to 4%
- Paid time off
- 6 Company-Paid Holidays
- Tuition Reimbursement
- Paid Parental Leave
- Short-Term Disability
- Safety Shoe Voucher
- Employee Discounts!
- Flexible Schedule for Work/Life Balance
Salary Description
$280,000 - $400,000 annually
