Director, Digital Marketing Technology

CFS Brands

$100K — $130K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in marketing, Business, Information Systems, or related field (Master's preferred)
  • 8-12+ years in marketing operations or marketing technology, ideally in B2B manufacturing, healthcare, or foodservice industries
  • Proven success in implementing martech platforms across distributed business units
  • Deep understanding of lead lifecycle & scoring, CRM architecture, multi-touch attribution, funnel analytics, and data governance
  • Experience managing marketing technology budgets and vendor relationships
  • Strong communication skills to convey technical concepts into business value

Responsibilities

  • Define and maintain enterprise marketing technology roadmap aligned to business priorities and digital transformation goals
  • Evaluate emerging platforms in automation, personalization, analytics, content management, and digital advertising
  • Own architecture and integration of CRM, marketing automation, CMS, and various analytics platforms
  • Improve system performance, data quality, and reporting insights
  • Establish data governance protocols and ensure compliance with security standards
  • Oversee connectivity between marketing systems and drive automation in sales workflows
  • Develop dashboards for multi-brand performance tracking and provide campaign optimization recommendations

Benefits

  • Opportunity to work on-site at the corporate office in Oklahoma City, OK
  • Engage with a multi-brand foodservice and healthcare portfolio
  • Be part of a team focused on driving efficiencies in marketing performance
  • Access to advanced marketing technologies and tools
  • Collaboration with various departments including Sales, IT, and Customer Success to enhance marketing initiatives
Full Job Description
About the Role

The Director of Digital Marketing Technology is responsible for developing, optimizing, and governing the marketing technology ecosystem that supports demand generation, digital customer experience, product marketing, CRM operations, and data-driven decision-making across the organization. This leader will align tools, processes, and integrations to accelerate growth for a multi-brand foodservice and hygiene healthcare portfolio, driving efficiencies that improve marketing performance, sales enablement, and customer engagement.

Location: This role will be located ON-SITE at our corporate office in Oklahoma City, OK.

Key Responsibilities

Marketing Technology Strategy
  • Define and maintain the enterprise marketing technology roadmap aligned to business priorities, digital transformation goals, and brand growth plans.
  • Evaluate emerging platforms and tools in areas such as automation, personalization, analytics, content management, and digital advertising.
  • Ensure technology scalability across diverse verticals (foodservice, healthcare, hygiene).

Platform Management & Optimization
  • Own the architecture, implementation, and integration of platforms including:
    • CRM (e.g., Salesforce)
    • Marketing automation (e.g., HubSpot, Marketo, Pardot)
    • CMS (e.g., WordPress, Sitecore)
    • DAM, PIM, SEO tools, data enrichment platforms, analytics dashboards, and ERP data connections.
  • Improve system performance, data quality, workflows, lead management, and reporting insights.

Governance & Data Integrity
  • Establish governance protocols around data capture, segmentation, privacy compliance (GDPR, HIPAA considerations), and lifecycle.
  • Partner with IT to ensure security standards and reliable system architecture.
  • Drive cross-brand data standardization to enable unified reporting.

Sales Enablement
  • Oversee connectivity between marketing systems and CRM-driven sales workflows.
  • Automate handoff processes, lead scoring, and intent-based routing.
  • Provide visibility into funnel health, conversion metrics, and revenue attribution.

Digital Customer Experience
  • Support digital product catalog experiences, configurators, content syndication, and sample request flows.
  • Drive personalization strategies across web, email, and channel partner ecosystems.
  • Enable customer journey mapping and optimization.

Analytics & Performance Insights
  • Develop dashboards and reporting frameworks for multi-brand performance tracking.
  • Translate data into recommendations for campaign optimization, product focus, and content strategy.
  • Partner with Finance and Sales to validate attribution models.

Cross-Functional Leadership
  • Collaborate with Brand, Product Marketing, Sales, IT, Customer Success, Ecommerce, and Operations.
  • Train marketing teams on platform capabilities, measurement practices, and automation workflows.
  • Manage vendor relationships and negotiate platform contracts.


Qualifications
  • Bachelor's degree in marketing, Business, Information Systems, or related field (Master's preferred).
  • 8-12+ years of marketing operations or marketing technology experience, ideally in B2B manufacturing, healthcare, or foodservice industries.
  • Proven success implementing martech platforms across distributed business units.
  • Deep understanding of:
    • Lead lifecycle & scoring
    • CRM architecture
    • Multi-touch attribution
    • Funnel analytics
    • Data enrichment and governance
  • Experience managing marketing technology budgets and vendor relationships.
  • Strong communication skills with the ability to translate technical concepts into business value.

Preferred Skills
  • Experience with field sales teams and distributor networks.
  • Understanding of healthcare compliance and foodservice regulatory landscapes.
  • Familiarity with ERP integrations and product data management workflows.
  • Comfort leading change management in evolving organizations.

What You'll Bring
  • Strategic mindset with hands-on technical proficiency.
  • Passion for enabling marketers with better tools, data, and insights.
  • Curiosity for new platforms and evolving digital customer expectations.
  • Ability to influence without authority across matrixed teams.

Similar Jobs

More Jobs at CFS Brands

More Business Services Jobs

Find similar Director, Digital Marketing Technology jobs: