EPAM Systems

Director, Digital Engagement

EPAM Systems$150K — $180K *
US-AnywhereRemote in New York, NY
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in digital marketing and commerce solutions
  • Proven track record in building and managing client relationships
  • Deep expertise in marketing technology ecosystems such as Salesforce and Adobe
  • Experience in designing agentic commerce solutions
  • Strong analytical skills for managing performance metrics and KPIs
  • Effective communication and presentation skills for stakeholder engagement
  • Willingness to travel 25-50% for client interactions and industry events

Responsibilities

  • Lead the development of marketing and commerce strategies for enterprise clients
  • Create program roadmaps and technology solutions for customer experience
  • Manage the full solution life cycle from design to deployment
  • Build and strengthen client relationships to enhance account growth
  • Identify and pursue new digital revenue opportunities
  • Facilitate seamless transitions from sales to delivery execution
  • Engage in industry networking to seek out new business within existing accounts

Benefits

  • Opportunity to work with large-scale clients and diverse technology platforms
  • Role combines strategic advising with hands-on execution
  • Potential to drive impactful digital growth for notable brands
  • Collaborative work environment with strong internal stakeholder engagement
  • Exposure to innovative technologies like AI-driven personalization
Full Job Description
Lead marketing, commerce and loyalty solutions to drive digital growth! EPAM Systems is hiring a Director, Digital Engagement to champion digital strategy and drive revenue growth for our clients. The ideal candidate blends marketing and commerce subject matter expertise with deep consulting experience to deliver technology-driven loyalty, commerce and customer engagement solutions. You act as a strategic advisor - helping brands optimize their technology stacks to create personalized, high-value experiences. In this role, you work closely with large-scale clients to design roadmaps that maximize the impact of platforms like Salesforce, Adobe, Talon.One, Eagle Eye, Shopify and Optimizely. By connecting strategy with technology execution, you ensure our clients build lasting relationships with their audiences. Req #[redacted] Responsibilities Serve as the digital engagement lead to create marketing and commerce strategies, program roadmaps and technology solutions for enterprise clients Shape customer experience solutions using leading platforms like Salesforce, Adobe, Talon One, Eagle Eye, Shopify and Optimizely Oversee the full solution life cycle from initial design and user experience through development and release Build and maintain strong relationships with clients and key internal stakeholders to maximize account growth Drive digital revenue by identifying new opportunities, supporting sales activities and leading request for proposal responses Scope and price engagements while leading a seamless transition from the sales process to delivery execution Hunt for new business opportunities within existing accounts and through industry networking events Requirements Eight or more years of experience developing client relationships and leading teams that deliver digital marketing, commerce and loyalty solutions History of driving revenue, managing large-scale accounts and achieving billable growth targets Deep subject matter expertise in marketing and commerce technology ecosystems, specifically Salesforce, Adobe, Shopify, Optimizely, Talon One and Eagle Eye Experience designing and implementing agentic commerce solutions to enhance consumer engagement Strong problem-solving skills to operate strategically while managing multiple priorities Experience managing performance metrics and key performance indicators across enterprise client portfolios Clear communication and presentation skills to influence stakeholders and deliver compelling business solutions Ability to manage complex client engagements to successful completion Willingness and ability to travel 25-50% for client on-sites, industry events and quarterly business reviews Nice to have Background in the consumer and services sectors Familiarity with emerging AI-driven personalization and recommendation technologies as well as agentic commerce solutions

About EPAM Systems

EPAM Systems, Inc. is a leading global provider of digital platform engineering and development services. The company has a strong presence in North America, Europe, and Asia, and serves clients in a variety of industries, including financial services, healthcare, and retail. EPAM's services include software engineering, product development, and digital platform engineering, and the company has a reputation for delivering high-quality solutions that help its clients achieve their business goals. EPAM has been recognized as a leader in the digital services industry by a number of independent research firms, and the company has won numerous awards for its work.
Learn more about EPAM Systems
Size
58,824 employees
Market Cap
$18.2 billion
Industry
Net Income
$327.1 million
Founded
1993
5 Year Trend
+26.5%
Revenue
$2.6 billion
NASDAQ

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