How You Will Make an ImpactFrida is seeking a Director, Demand Planning to join our Demand Planning team based in Miami, FL. Reporting to the CFO, this leader will shape demand forecasting strategy, improve forecast accuracy, and align Sales, Brand, Finance, and Operations around reliable demand plans. The ideal candidate brings deep planning expertise, strong analytical judgment, and proven experience leading teams and cross-functional planning processes in a fast-paced environment.
Responsibilities to include:
- Lead the development and execution of long-term demand planning strategies aligned with business goals and market dynamics.
- Partner with senior leadership to refine forecasting methodologies and improve product-level forecast accuracy.
- Collaborate with Field Sales, Brand, Finance, and Operations to incorporate retailer dynamics, market trends, and promotional strategies into demand plans.
- Own demand planning KPIs, including forecast accuracy and forecast bias, and implement corrective actions to improve performance.
- Direct annual demand planning and forecasting, including demand budget development and identification of potential gaps.
- Ensure accurate monthly, quarterly, and annual forecasts that support financial planning and operations.
- Lead, mentor, and develop a high-performing demand planning team with clear objectives and accountability.
- Improve demand planning processes, systems, and tools, using technology and analytics to streamline forecasting and reporting.
- Deliver quarterly LE reviews to executive leadership and communicate key forecast risks, opportunities, and critical updates.
- Support additional projects and responsibilities as business needs and priorities evolve.
What You Will Need- Bachelor's degree.
- 8+ years of experience in Retail Merchandise Planning or Demand Planning, including 3+ years in a leadership role.
- Proven ability to develop and execute demand planning strategies.
- Experience leading Sales & Operations Planning (S&OP) and aligning Sales, Finance, and Operations.
- Strong analytical, reporting, and forecasting skills, with the ability to translate data into actionable insights.
- Proficiency in demand planning systems, ERP platforms, and forecasting tools such as Oracle, Demand Solutions, Power BI, or similar.
- Ability to work in a fast-paced environment where requirements and priorities change.
- Consumer obsessed, with a strong understanding of customer and retailer needs.
- Excellent written, verbal, and presentation skills, with the ability to influence stakeholders at all levels.
- Ability to manage multiple projects and competing deadlines with strong organizational skills.
- Proactive and able to work autonomously and collaboratively as part of a team.
Who You Will Work WithFrida is an organization that values collaboration and community. As the Director, Demand Planning, you will work closely with Field Sales, Brand, Finance, Operations, and senior leadership.
Our Ways of WorkingFrida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays.
Why You Will Love Working at Frida- We offer a comprehensive and thoughtfully designed benefits package to support our employees:
- Robust health benefits including:
- Comprehensive medical, vision, and dental plan options
- Employer paid life insurance
- Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability, Cancer Coverage, and more
- FSA & HSA
- 401k matching up to 4% with immediate vesting
- Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, floating holidays, and a birthday day off!
- Pregnancy and parental leave
- Weekly wellness programming in-office
- Dog friendly office - feel free to bring your best buddy with you to work!
- Learning & development opportunities for professional and personal growth
- Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children.
- Exclusive employee product discounts