As the Director of Data Operations & PMT, you will lead the enterprise-wide strategy, governance, and execution of master data programs across all business domains (customer, vendor, product, financial, and employee data). Reporting under Continuous Process Improvement (CPI), you will leverage Lean Six Sigma and process improvement methodologies to drive data quality, streamline data governance workflows, and eliminate root causes of data defects. By partnering with senior leadership across IT, BI, Finance, Sales, Planning, Supply Chain, and Brand/Product Development, you will ensure operational master data serves as a trusted foundation for enterprise decision-making, analytics, and digital transformation initiatives.
What You Will Do: - Define the enterprise MDM strategy, roadmap, and long-term vision in collaboration with the Chief Data Officer and Data Council
- Build, lead, and mentor a team of data operations managers and analysts while driving accountability for master data quality across the organization
- Drive change management and serve as the Data Ops Council Leader on the Data Governance Committee to establish clear data ownership and stewardship models
- Partner with the CPI team to co-sponsor process improvement projects (using DMAIC and root cause analysis), targeting recurring data defects and refining standard operating procedures (SOPs)
- Integrate Lean Six Sigma tools into MDM workflows to reduce cycle times and errors, while tracking joint KPIs (e.g., data defect rate, process cycle time)
- Act as a key stakeholder for the selection, implementation, and optimization of MDM platforms, including leading data cleansing and migration during ERP implementations or M&A
- Establish enterprise operational data quality KPIs/SLAs, oversee master data workflows, and ensure data readiness for AI/ML initiatives by collaborating with BI and IT teams
- Perform other duties as assigned
Supervisor Responsibilities: Yes
What We Are Looking For:- 10+ years of experience in master data management (MDM), data governance, or enterprise data strategy, including 4+ years in a direct leadership or people management role
- Proven experience building and scaling enterprise MDM programs, overseeing master data workflows, and managing budgets or vendor contracts
- Deep knowledge of MDM platforms, ERP systems, modern data architecture, and data governance frameworks
- Working knowledge of Lean Six Sigma or similar process improvement methodologies with proven experience resolving data quality issues
- Strong executive presence with exceptional communication skills, demonstrating a track record of presenting to senior leadership and driving organizational change
- Experience leading MDM through major transformation events such as ERP implementations, M&A integrations, or cloud migrations
Nice To Have:- Bachelor's degree (or Master's preferred) in Information Systems, Business Management, or a related field is a plus
- Certification in data governance or management (such as CDMP, DAMA, or DGSP) is a plus
- Industry-specific experience relevant to consumer products or manufacturing
- Active Lean Six Sigma Green Belt or Black Belt certification is a plus
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee, but provide the primary duties and responsibilities of the role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
What We OfferThe base salary may vary based on experience, role tenure, performance, industry, and location. Eligibility for the annual performance incentive may apply. Jazwares is a multi-state employer, so the salary range may not apply to other states.
Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children, employee basic life and AD&D insurance, a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals, short and long-term disability, and tuition reimbursement.
Our work environment provides a flexible work schedule that includes Monday through Thursday on-site, with an optional WFH on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave. Through Jazwares Cares, you will have the opportunity to volunteer for up to 16 hours a year on community service projects.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
