Prudential Financial

Director, Communications Intelligence Strategy (Hybrid)

Prudential Financial • $147K — $220K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of experience in communications measurement, reputation intelligence, stakeholder research, or corporate affairs.
  • Bachelor's degree in Communications, Data Science, or a related field.
  • Ability to synthesize multiple data signals for senior leadership counsel.
  • Experience with intelligence products and early-warning systems.
  • Fluency in social listening, media monitoring, and visualization platforms like Power BI or Tableau.
  • Strong executive communication and presentation skills.
  • Analytical judgment and comfort in cross-functional partnerships.

Responsibilities

  • Build the intelligence agenda for Communications by integrating various data signals.
  • Develop early-warning systems to help leaders anticipate issues.
  • Lead the creation of dashboards and insight products that clarify complex data.
  • Collaborate with other departments to improve planning and issue responses.
  • Guide analytics support to ensure quality and usability of data outputs.
  • Provide strategic counsel to executive leadership on communication decisions.

Benefits

  • Market competitive base salaries with annual bonus potential.
  • Comprehensive medical, dental, vision, and life insurance.
  • 401(k) plan with significant company matching.
  • Company-funded pension plan and wellness programs with reimbursement options.
  • Work/Life Resources for support in various personal and work-related areas.
  • Education benefits to finance college and accredited programs.
  • Employee Stock Purchase Plan with favorable rates.
Full Job Description
Job Classification:
Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy

As part of the Strategy & Integration team, the Director, Communications Intelligence Strategy will report to the VP, Insights & Governance and help build a more decision-ready intelligence capability for Communications. This role is well suited for a strategic, curious and analytically minded leader who can connect signals, convene perspectives and translate complex data into clear implications, while serving as a trusted counselor to Communications and enterprise partners. The role will strengthen foresight, issue readiness, narrative choices and enterprise reputation outcomes by helping leaders anticipate issues earlier, understand stakeholder signals more clearly and make sharper communications decisions.

The current employee work arrangement for this position is hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

What you can expect:
  • Intelligence Strategy: Build the intelligence agenda for Communications, connecting reputation, sentiment, competitive, stakeholder, business and performance signals into a more decision-ready view.
  • Foresight and Issue Readiness: Develop early-warning approaches, intelligence readouts and escalation inputs that help leaders anticipate issues, understand stakeholder shifts and prepare more effectively.
  • Executive Insight Products: Lead development of dashboards, briefings and insight packages that synthesize complex data into clear implications, narrative choices and key considerations.
  • Cross-Functional Signal Integration: Partner with Brand, Investor Relations, People & Experience, Corporate Affairs and business communicators to bring together inputs that improve planning and issue response.
  • Analytics Leadership: Guide analytics support and partner with the Manager, Analytics to ensure data quality, dashboard usability and measurement outputs serve senior decision-making.
  • Strategic Counsel: Convert signals into practical counsel for the VP, Intelligence and Policies, Head of Strategy & Integration, CCO, SLT partners and broader enterprise teams, strengthening reputation readiness and communications effectiveness.


What you'll need:
  • 7-10 years of experience in communications measurement, reputation intelligence, stakeholder research, media analytics, corporate affairs, market research or related strategy roles.
  • Bachelor's degree in Communications, Data Science, Market Research, Business, Public Affairs or a related field.
  • Strong ability to synthesize reputation, sentiment, competitive, business and performance signals into clear implications, counsel and recommendations for senior leaders.
  • Experience building intelligence products, dashboards, readouts or early-warning systems that support planning, issue readiness and narrative decision-making.
  • Fluency with social listening, media monitoring, stakeholder research, AI-enabled intelligence tools and data visualization platforms such as Power BI or Tableau.
  • Strong executive communication and facilitation skills, with the ability to present complex signals clearly, convene perspectives and guide decisions under ambiguity.
  • Strong analytical judgment, reputation acuity, quality discipline and comfort partnering across Communications, Brand, Investor Relations, People & Experience and Corporate Affairs.


It'd be a plus if you had:
  • Advanced degree or equivalent applied experience preferred.


Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $147,100.00 to $220,700.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.
  • Market competitive base salaries, with a yearly bonus potential at every level.
  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
  • 401(k) plan with company match (up to 4%).
  • Company-funded pension plan.
  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).


Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.



If you are experiencing a technical issue with your application or an assessment, please email [email protected] to request assistance.

About Prudential Financial

Prudential Financial is a financial services company that specializes in the fields of investment management, life insurance, and retirement benefits. It focuses on helping individuals and institutional customers to grow and protect their wealth. The company also offers an inclusive work environment where employees can develop to their full potential, and give back to the communities where they live and work. Prudential Financial was founded in 1875 and headquartered in Newark, New Jersey.

Prudential Financial Careers

Join the esteemed ranks of Prudential Financial, a global leader in financial services, where your career is nurtured, your innovation valued, and your professional growth guaranteed. Work You’ll Do At Prudential Financial, we are committed to helping individuals and businesses tackle their financial challenges with robust solutions. As part of our team, you will lead efforts to innovate and expand our services, ensuring that we remain at the forefront of the financial industry. Transform the financial landscape with your expertise and join a team where diversity, leadership, and personal growth are not just encouraged but actively fostered. With Prudential Financial, you position yourself at the nexus of finance and cutting-edge innovation. Collaborate with a global network of professionals, dedicated to steering clients through their financial journeys with precision and foresight. Our culture thrives on teamwork, leadership, and a shared commitment to excellence. Prudential Financial Job Opportunities We are actively hiring and have a variety of job opportunities designed to bring out the best in each employee. From entry-level positions to leadership roles, Prudential Financial offers a path for every ambitious professional eager to make an impact in the financial sector. Do Innovative Work Join our team of over 40,000 professionals worldwide, working together to reshape the future of finance. At Prudential Financial, your skills in networking, strategic thinking, and leadership will drive change and foster an environment of continuous innovation and growth. Internship Programs Kickstart your career with a Prudential Financial internship. Our programs offer invaluable industry insights and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark. Benefits and Culture Prudential Financial is not just about professional achievements but also about personal well-being. Our employees enjoy comprehensive benefits, including health, life, and disability insurance, retirement plans, and generous paid time off. More than just benefits, our company culture is built on mutual respect, inclusivity, and the collective pursuit of excellence. Future-Proof Your Career With Prudential Financial, career advancement is a reality. We provide extensive training and development programs, including leadership and diversity training, to ensure you are always ahead of the curve. Explore Discover how Prudential Financial leads the way in financial innovation and client service. Read more about our latest projects and the impact they have on our clients and the industry. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Explore Prudential Financial jobs today and find where you fit in our dynamic team. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Prudential Financial.
Learn more about Prudential Financial
Size
88 employees
Market Cap
$36.2 billion
Industry
Net Income
-$374 million
Founded
1875
5 Year Trend
+3.8%
Revenue
$57 billion
NASDAQ

Similar Jobs

More Jobs at Prudential Financial

More Business Services Jobs

  • Vice President, Sales & Service
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd *
    Southern Dock Products / DuraServ
    Memphis, TN 38109 (Shelby County)
  • Vice President, Sales & Service
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Just Rite Equipment / DuraServ
    South Windsor, CT 06074 (Capitol County)
  • Vice President, Service & Sales
    $200K — $500K++ $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Casco Dock & Door / DuraServ
    West Sacramento, CA 95691 (Yolo County)
  • MaerskSealand
    Operational Excellence Senior Specialist
    $80K — $95K *
    MaerskSealand
    Shreveport, LA 71106 (Caddo County)
  • Multicare Health
    Labor Relations Manager
    $124K — $179K *
    Multicare Health
    Remote

Find similar Director, Communications Intelligence Strategy (Hybrid) jobs: