Job Type
Full-time
POSITION OVERVIEW:The Director, Commercial Training and Development leads RxSight's U.S. commercial learning and talent development strategy, integrating surgical ophthalmic clinical education, sales effectiveness, and ongoing professional growth. This leader is accountable not only for new-hire readiness and technical competency, but also for advancing the capabilities of experienced field professionals, building a culture of continuous learning, and developing future commercial leaders. The role leads two direct reports and partners closely with Sales leadership and cross-functional stakeholders to translate learning into sustained field performance.
Requirements
TRAINING STRATEGY, PEOPLE DEVELOPMENT and LEADERSHIP:- Set and execute a comprehensive annual learning and development strategy encompassing new-hire onboarding, advanced clinical education, sales upskilling, professional development, and leadership readiness.
- Lead, coach, and develop two direct reports; establish clear accountabilities, individual development plans, succession readiness, and a culture of feedback and continuous improvement.
- Partner with Regional Sales Directors to assess capability gaps across new and tenured teams, establish targeted development priorities, and reinforce consistent execution in the field.
- Design progressive development pathways for experienced sales and clinical professionals, high-potential talent, and emerging leaders, including advanced selling, coaching, strategic account management, influence, and facilitation skills.
CLINICAL, SALES and PROFESSIONAL DEVELOPMENT PROGRAMS:- Own the full learning continuum: onboarding, foundational clinical and product education, advanced sales capability development, continuing education, and competency assessment for relevant U.S. commercial and clinical field roles.
- Integrate cataract/refractive surgery fundamentals, optics, biometry, IOL planning, refraction, patient selection considerations, clinic workflows, RxSight technology and approved clinical evidence with consultative selling and practice-development skills.
- Develop engaging learning experiences across instructor-led, virtual, field-based and digital modalities, including workshops, peer learning, coaching guides, simulations, role-plays, assessments, and post-training reinforcement.
- Direct training readiness for product innovations and launches, in partnership with Marketing, Medical, Clinical, Regulatory and Quality; maintain controlled, accurate content.
- Partner proactively with Medical, Regulatory, Legal, and Compliance to ensure training programs, materials, and messaging follow company policies and appropriate review and approval processes; collaborate on effective, compliant ways to communicate clinical and commercial information so field teams have the knowledge and skills needed to succeed.
- Oversee applicable product training, qualification and certification documentation in accordance with company SOPs and role-specific requirements.
- Own the training framework for Light Delivery Device (LDD) implementation and applicable device certification and recertification processes, including readiness, role-based qualification, documentation, and ongoing reinforcement in partnership with Clinical, Field Operations, Quality, and Regulatory teams under approved SOPs.
FIELD EFFECTIVENESS and PHYSICIAN/PRACTICE EXPOSURE:- Spend meaningful time alongside field teams and Sales Directors observing customer interactions, coaching behaviors and validating classroom-to-field transfer.
- Visit ophthalmic surgeons, practices and customer sites as needed to understand procedural workflows, clinical adoption barriers and field training needs; coordinate customer-facing activities with appropriate internal partners.
- Use field observations, learner feedback, development needs assessments, and business trends to continuously improve programs, tailor upskilling for tenured employees, and address performance gaps.
MEASUREMENT and EXECUTION:- Establish a learning and development scorecard covering onboarding readiness, time to proficiency, competency progression, advanced-skills adoption, development-plan participation, leadership bench strength, and observed field behavior change.
- Provide periodic leadership reporting on progress, effectiveness, risks, resource needs and recommended adjustments; distinguish training contribution from broader sales drivers.
- Manage training resources, vendors, schedules and budgets with operational discipline.
- Collaborate with Sales leadership on the planning and execution of national and regional sales meetings, including learning objectives, agenda and content development, speaker preparation, workshops, and post-meeting skill reinforcement.
QUALIFICATIONS:- Bachelor's degree or equivalent relevant experience required; advanced degree or professional training certification preferred.
- 10+ years of progressive experience in ophthalmic surgical medical devices, commercial education, clinical training or related commercial leadership; substantial cataract/refractive surgery and IOL experience strongly preferred.
- Demonstrated success leading clinical/product education, sales capability development, and professional development programs for both new and experienced employees; people-management and cross-functional leadership experience required.
- Strong knowledge of optics, refraction, biometry, cataract surgery, premium IOL workflows, clinical evidence interpretation and surgical practice dynamics.
- Excellent executive communication, facilitation, coaching, analytical and program management skills; familiarity with LMS and competency tracking.
- Preferred: formal certification or advanced coursework in adult learning, facilitation, instructional design, coaching, or professional development, such as Bob Pike Group train-the-trainer programs, Situational Leadership, ATD certifications, or comparable credentials.
- Ability to operate effectively within regulated medical-device quality, promotional and training requirements.
TRAVEL and WORK LOCATION:- Travel approximately 50-60%, including overnight travel, field rides, customer/practice visits and corporate training events.
- Employees based outside Southern California must work onsite at RxSight headquarters at least once per month, with additional visits as business needs require.
- Employees based in Southern California are expected to work onsite at headquarters in accordance with the company's applicable office expectations, while meeting the role's field travel requirements.
Training to be completed per the training plan for this position as maintained in the document control system. TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conduct and Ethics must be completed within 30 days of hire.
Note: The Company utilizes the multi-skill concept and expects the employee to perform other job disciplines Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Salary Description
$170,000 To $210,000 Per Year
