Qualifications
Responsibilities
Benefits
Job Title
Director, Client Services, Multifamily(https://careers.cushmanwakefield.com/)Job Description Summary
The Director of Client Services will represent Cushman and Wakefield's multifamily management platform locally and regionally and personify Cushman and Wakefield values of being inclusive, driven, collaborative, and insightfulJob Description
ESSENTIAL JOB DUTIES:
Be the local market expert– intimately understand the demand drivers in the MSA(s) both from a renter and an investor perspective
Be a product expert–understand the trends in apartment living in the MSA(s)
Be a service expert–understand how our offering is uniquely positioned to drive value for clients
Develop and nurture relationships with local developers, ownership groups as well as national institutional investors to support their growth efforts and relationship with Cushman and Wakefield
Build and manage a pipeline of new multifamily property management prospects for region or state
Complete underwriting and property operating expense analysis for Assets
Support the Senior Managing Director of Client Services and local operations market leader(s) in growing the multifamily property management portfolio
Run point on proposal and 2pitch2 processes as needed in support of regional growth
Coordinate with various C&W departments to complete proposals, marketing materials, analytics, etc., necessary to support the growth of the portfolio
Coordinate client needs for acquisition support, due diligence, underwriting, development consulting, asset reviews, operating performance reviews, market analysis, andgeneral supportto existing and new C&W multifamily clients
Coordinate with internal operations leaders to support client contract negotiations
COMPETENCIES:
Proventrack recordof relationship building with institutional and private owners
Attention to detail with proven follow up and organizational skills
Team oriented with the ability to build consensus across all levels of the organization
Strong communicationskills:written, verbal, and presentation
Ability to grow andmaintainstrong relationships over time
2Passion for the pursuit2 6 enjoys and thrives on winning new business
Ability to solve problems, handle multiple tasks, organize resources in support of client and internal deliverables
Internally motivated self-starter
IMPORTANT EDUCATION:
Bachelor9s Degreerequired
IMPORTANT EXPERIENCE:
5+ years of related experience
2+ years of Management experience
WORK ENVIRONMENT
This joboperatesin a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filingcabinetsand fax machines. Regularly required to travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may berequiredto travel outside between buildings in varying outdoor weather conditions. The employee may also be regularlyrequiredto remain in a stationary position (sit or stand) for 85% of the time; regularlyoperateoffice machinery. The employee must be able to travel up to15% of the time. Travel may vary in frequency and duration. The employee mustdemonstratethe ability to exert up to10pounds occasionally, and/or up to10poundsfrequently, and/or up to10pounds of force constantly to lift, carry, push, pull, or move objects.
OTHER DUTIES
This job description is not designed to cover orcontaina comprehensive list of activities,dutiesor responsibilities that arerequired ofthe employee. Other duties,responsibilitiesand activities may change or be assigned at any time with or without notice.
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