Director, Client Marketing Intelligence

RGA Reinsurance Company$89K — $134K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in marketing, business analytics, or related field required.
  • MBA or other advanced degree preferred.
  • 5+ years in strategic marketing or business operations, especially within financial services.
  • Deep expertise in business and marketing analytics roles is required.
  • Experience in large B2B organizations preferred, insurance experience a plus.
  • Familiarity with CRM and analytics tools, with strong presentation skills.

Responsibilities

  • Aggregate and analyze diverse marketing data to extract client engagement insights.
  • Support Client Marketing strategy to boost client loyalty and revenue growth.
  • Inform strategic decisions for regional leaders using marketing analytics.
  • Create key performance indicator reports for regional leadership.
  • Recommend improvements to marketing platforms based on regional needs.
  • Lead training programs for enterprise marketing systems across the Americas.
  • Establish cross-functional partnerships across regions and business units.

Benefits

  • Annual bonus plan with eligibility for long-term equity incentive plan.
  • Comprehensive health benefits, including medical, dental, and vision.
  • Retirement plans for securing your financial future.
  • Flexible work arrangements offering hybrid options.
  • Opportunities for professional development and training.
Full Job Description

You desire impactful work.

A Brief Overview

The Director, Client Marketing Intelligence, the Americas, is responsible for aggregating, analyzing, and translating marketing data into actionable insights that inform business decisions. Executes on the Americas regional strategy to drive revenue growth and client loyalty across RGA. Drives alignment of the Business Development and account teams leveraging the tools, insights, and strategies to help them win more business while exceeding client expectations.

What you will do

  • Aggregate marketing data and intel from across business initiatives, industry intelligence and internal marketing platforms, analyze for useful client engagement insights and trend data, and translate into actionable information for regional leadership and business teams.

  • Support the Client Marketing team strategy and focus on consistently improving client engagement for the purpose of increasing client loyalty and driving revenue growth in alignment with the Americas strategic objectives across all lines of businesses.

  • Apply business experience, research tools, and marketing analytics to inform strategic decision making for regional leaders and business teams.

  • Create internal reporting framework comprised of key performance indicators that outline progress against business targets and gets distributed to regional leadership and account teams.

  • Make recommendations for improvements to the Americas enterprise marketing platforms to meet RGA Americas’ specific business needs, collect the most useful data insights, and allow for seamless integration with existing systems and processes for ease of use and access.

  • Drive enterprise marketing system advancements and lead platform training programs for the Americas, including onboarding and ongoing training programs that support the unique requirements of regional client-facing associates and teams.

  • Establish and manage internal cross-functional and cross-business relationships across the region, as well as with partners in EMEA and APAC.

Qualifications

  • Bachelor’s degree in arts/sciences (BA/BS) in marketing, business analytics, or related field required.

  • MBA or other advanced degree.

  • 5+ Years of experience and demonstrated success in strategic marketing, marketing analytics, sales operations or business operations, business development, sales and/or advertising, including working with a financial services company required.

  • Deep expertise in business and marketing analytics and translating that data into actionable business applications required.

  • Experience working for a large B2B organization preferred.

  • Insurance-related experience preferred.

  • Advanced knowledge of broad business practices required.

  • Demonstrated ability to provide tangible and effective sales and marketing support resulting in the achievement of business growth strategy objectives required.

  • Advanced oral and written communication skills demonstrating ability to share and impart knowledge required.

  • Experience with CRM platforms, analytics tools, as well as presentation data visualization programs required.

  • Analytics, planning and communication skills, demonstrating the ability to convey sophisticated business concepts to all stakeholders, including clients and associates required.

  • Comfortable working in a fast-paced environment and ability to manage multiple priorities required.

  • Advanced ability to investigate, analyze and solve complex problems/issues required.

  • Exceptional attention to detail, the ability to thrive in a team environment, and an aptitude for decision making and problem solving required.

  • Deep experience in enterprise-level marketing platforms such as Hubspot, Salesforce Marketing Cloud, or similar required.

  • Advanced interpersonal skills to effectively work and direct executives and business professionals to translate needs and problems into viable/accepted technology solutions required.

  • Understanding of marketing disciplines and tools including but not limited to: customer segmentation; SEO; paid search; paid media; social media; email marketing; lead generation; database management; website builders, among others required.

  • MBA, FLMI or CLU preferred.

#LI-OJ1

#LI-HYBIRD

Compensation Range:

$89,310.00 - $134,870.00 Annual

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.

About RGA Reinsurance Company

RGA Reinsurance Company Careers

There has never been a more opportune time to join the dynamic team at RGA Reinsurance Company—the leading entity in the reinsurance industry globally.

Work You’ll Do

Join RGA Reinsurance Company's top-tier team to assist some of the most prominent companies worldwide in navigating their challenges and seizing growth opportunities through innovative reinsurance solutions. Transform the reinsurance landscape with the brightest minds at RGA Reinsurance Company, where leadership, innovation, and a commitment to diversity training shape the future of the industry. Lead from a unique position in the marketplace, at the crossroads of deep industry expertise and groundbreaking innovation. Engage with a global team of business and reinsurance advisors to help clients master their strategic objectives. Collaborate with the most skilled group of reinsurance professionals in the world, dedicated to excellence and forward-thinking solutions.

Introducing the RGA Reinsurance Company Professional Growth and Development Initiative

The initiative aims to build a market-leading team to guide some of the world’s most renowned companies through their strategic reinsurance needs with unmatched expertise.

Do Innovative Work

Join the largest group of reinsurance experts globally—dedicated professionals at the nexus of technology, industry knowledge, and digital transformation.

Drive Innovation

Deliver targeted reinsurance solutions through a depth and breadth of consulting experience and innovation that’s unparalleled in the industry.

Be Part of a Great Team

Work with a wide range of reinsurance technologies and leverage the unparalleled capabilities, global scale, and joint solution development of a powerhouse team.

Future-proof Your Career

Advance as far as your ambition takes you with limitless opportunities for career growth, supported by unmatched training, development, and certification support.

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Discover how RGA Reinsurance Company is leading the way in predictive modeling and risk management solutions, enhancing client capabilities and operational efficiency.

The RGA Reinsurance Company Edge

The combined service capabilities, global scale, and joint solution development help clients tackle industry challenges and lead transformation in their sectors. Clients worldwide turn to RGA Reinsurance Company for new strategies and solutions to drive innovation and growth in the ever-evolving reinsurance landscape.

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