The Opportunity:
The Accounts Receivable Director supports the strategic and operational management of AR functions within the revenue cycle, ensuring timely resolution of outstanding accounts, optimization of cash flow, and compliance with client and regulatory requirements. This role partners with the Director to drive performance against KPIs such as Net AR Days, aging reduction, and high-dollar account resolution, while implementing process improvements to enhance efficiency and accuracy. Key responsibilities include supervising AR teams, monitoring daily workflows, managing client and payer escalations, and analyzing root causes of delays to develop corrective actions. The Assistant Director collaborates with cross-functional leaders to align AR strategies with organizational goals, ensures adherence to contractual obligations, and leverages data analytics to track trends and forecast performance. Success in this role requires strong leadership, operational expertise in AR processes, and the ability to influence stakeholders to achieve measurable improvements in financial outcomes and client satisfaction.
Essential Job Functions
- Manage the daily work-flow of the department, monitor progress to identify trending issues and develop training or processes to address these issues
- Hold huddles to efficiently cover new or evolving training focuses to encourage and develop team members
- Responsible for overseeing progress on the floor and monitoring the worked accounts for quality assurance
Job Competencies
- Leadership Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results.
- Coaching & Building Talent - Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers.
- Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement.
- Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.
- Executive Communication - Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others’ attention (appropriate, impactful, and clear).
- Program/Project Management - Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results.
This position pays between $92,400- $138,600 based on relevant years of experience.
Join an award-winning company
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle [redacted]
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, [redacted]
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
- Innovation
- Work-Life Flexibility
- Leadership
- Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
