Dir/Sr Dir, Strategy & Delivery (Gen Med - Rare Disease - US and/or Canada)

Description
Dir/Sr Dir, Strategy & Delivery (Gen Med - Rare Disease - US and/or Canada)

Job Responsibilities

Therapeutic Area Expertise: Rheumatology, Dermatology, Rare General Medicine Diseases, Nephrology, Gastroenterology (GI).

JOB RESPONSIBILITIES

• Develop and execute study and customer engagement strategies that align with customer objectives, partnering with Business Development and Medical Strategy to secure new business and support account growth.
• Lead pre-award activities for assigned opportunities, including account planning, proposal strategy, proposal development, and Bid Defense Meetings.
  • Build strong cross-functional partnerships with Business Development, Medical Strategy, and operational teams to develop competitive, customer-focused solutions.
  • Lead proposal development, ensuring strategic alignment, operational feasibility, and financial accuracy.
  • Lead Bid Defense Meetings, preparing and coaching cross-functional teams to deliver compelling customer presentations.
• Ensure seamless transition from pre-award through study execution by aligning proposal commitments with operational delivery plans.
• Lead and develop high-performing cross-functional teams, fostering accountability, collaboration, and continuous improvement.
• Develop trusted customer and internal stakeholder relationships, proactively managing risks and resolving issues to support successful outcomes.
• Ensure successful delivery across assigned studies, meeting scope, timelines, quality, regulatory, and financial expectations while maintaining strong customer satisfaction.
• Manage financial performance across assigned opportunities, ensuring accurate forecasting, disciplined budget management, and effective change order execution.
• Promote quality, compliance, and continuous improvement through consistent application of governance, risk management, and best practices.
  • Adheres to all enterprise policies, work instructions, standard operating procedures, and project plans. Adheres to customer policies and standard operating procedures, as required in project plans.
  • Maintains in-depth knowledge of FDA and worldwide drug development regulations and national and ICH Good Clinical Practice (GCP) guidelines.
  • Demonstrates strong strategic judgment and accountability, independently leading complex customer opportunities with minimal oversight.
  • Develops high-quality study strategies and delivery plans that align scientific, operational, financial, and customer objectives.
  • Builds trusted relationships with customers and cross-functional stakeholders through consistent execution, proactive communication, and sound decision-making
  • Successfully balances competing priorities, manages risk, and delivers projects to scope, quality, timeline, and financial expectations.
  • Creates an environment of accountability, collaboration, and continuous improvement while contributing to the development of peers and project teams.

QUALIFICATION REQUIREMENTS

• Requires a degree in the life sciences, nursing degree, or equivalent education or equivalent related experience, plus extensive clinical research experience in a contract research organization, pharmaceutical, or biotechnology company
• Deep knowledge of global drug development and regulatory requirements, with ability to translate into effective delivery strategies
• Strong understanding of therapeutic landscapes and industry trends to support customer engagement and business growth coupled with demonstrated therapeutic area depth.
• Proven leadership in complex, matrixed environments, driving high-performing, cross-functional teams
• Strong communication and presentation skills, with ability to influence senior stakeholders and lead customer interactions
• Demonstrated operational and financial acumen across multiple programs, including prioritization, forecasting, and delivery execution
• Customer-focused with strong problem-solving capability in dynamic, fast-paced environments
• High level of organizational discipline and attention to detail, ensuring quality and compliant delivery
• Proficient in core business tools; fluent in English; willingness to travel (~25%)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

Salary Range:
$134,400.00 - $306,500.00

The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role.

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.

Summary
The Director, Strategy & Delivery is a strategic leader responsible for independently leading customer engagements from pre-award through delivery, developing study strategies that align scientific, operational, financial, and customer objectives. The Director partners closely with Business Development, Medical Strategy, and cross-functional stakeholders to secure new business, lead proposal development and Bid Defense Meetings, and ensure successful execution of projects to scope, timeline, quality, and financial expectations. The role is accountable for customer satisfaction, operational and financial performance, and delivery excellence while exercising sound judgment, operating with a high degree of independence, and fostering a culture of accountability, collaboration, and continuous improvement.