The compensation range listed reflects the range Northern Light Health anticipates relying on in setting the wages for the position. The range may not necessarily include all additional compensation elements available, such as differentials, incentive programs and benefits.
Department: Facilities Support Svcs AdminPosition is located: Cianchette Professional BldingWork Type: Full TimeHours Per Week: 40.00Work Schedule: 8:00 AM to 4:30 PMSalary Range : $52.58 - $81.24Exempt: YesSummary:
The System Director of Emergency Management provides strategic leadership, oversight, and coordination for emergency management, disaster preparedness, business continuity, and resilience programs across the system. This position is responsible for developing and implementing an integrated enterprise emergency management framework that supports organizational readiness, response, recovery, and continuity of operations across hospitals, ambulatory sites, and other healthcare facilities. The System Director collaborates with executive leadership, clinical leaders, facilities, information technology, security, supply chain, public safety agencies, and community partners to ensure the health system can effectively prepare for, respond to, recover from, and mitigate the impact of all hazards. The Director will work to enhance relationships which are built on a high degree of trust, effective communication, teamwork and mutual respect.
Responsibilities:
Strategic Leadership
- Develop and lead a comprehensive, system-wide emergency management strategy aligned with organizational goals and regulatory requirements.
- Establish enterprise standards, policies, and procedures for emergency preparedness, business continuity, and disaster recovery.
- Provide subject matter expertise to executive leadership regarding operational risks, emerging threats, and organizational resilience.
- Advise senior leadership during emergencies, disasters, and crisis events.
- Lead the continuous evolution of emergency preparedness capabilities across the health system.
Enterprise Emergency Management Program
- Working with Emergency Management at the member level, direct development, implementation, and maintenance of the health system's Emergency Management Program.
- Ensure comprehensive Emergency Operations Plans (EOPs) are maintained across all facilities and service lines.
- Oversee annual Hazard Vulnerability Analyses (HVAs) and risk assessments.
- Integrate climate-related risks into all HVAs.
- Establish system-wide preparedness standards and performance expectations.
- Coordinate preparedness activities among hospitals, clinics, home health, and support services.
Incident Command and Emergency Response
- Serve as the system emergency management leader during significant incidents, disasters, and public health emergencies.
- Oversee readiness, activation, and operation of Hospital Incident Command Centers and System Command Centers.
- Coordinate emergency response activities across multiple facilities and regions.
- Support executive decision-making and resource allocation during emergencies.
- Ensure effective communication and coordination among hospitals, leadership teams, and both internal and external partners.
Business Continuity and Organizational Resilience
- Lead enterprise-wide business continuity planning efforts, including coordination with internal partners.
- Oversee development and testing of continuity of operations plans for critical departments and services.
- Coordinate recovery planning and restoration of essential operations following disruptive events.
- Partner with Information Technology on disaster recovery and cyber incident preparedness.
- Promote organizational resilience through risk reduction and mitigation initiatives.
Training and Exercises
- Design and conduct emergency preparedness education and training programs for staff and leadership.
- Lead tabletop, functional, and full-scale exercises.
- Coordinate after-action reviews and improvement plans following exercises and real-world events.
- Maintain records of training, exercises, and performance improvement initiatives.
- Coordinate NIMS training for organizational leaders.
Regulatory Compliance
- Maintain compliance with CMS Emergency Preparedness, The Joint Commission standards, state requirements, as well as FEMA and NIMS requirements
- Lead emergency management activities related to accreditation surveys and regulatory reviews.
- Monitor regulatory changes and implement system-wide compliance strategies.
Training, Exercises, and Education
- Develop and oversee a comprehensive emergency preparedness training program.
- Ensure leadership and staff competency in incident management principles, as well as NIMS training and certifications for leaders.
- Organize, conduct, and evaluate tabletop, functional, and full-scale exercise, together with continuity of operations drills.
- Facilitate after action review and corrective action planning.
- Track and report preparedness and compliance metrics.
Community, Regional, and State Collaboration.
- Represent Northern Light Health with local, regional, state, and federal preparedness coalitions.
- Build and maintain strong relationships with all related external partners.
- Coordinate mutual aid and resource sharing agreements.
Other Information:
Preferred credentials include:
- Certified Emergency Manager (CEM)
- Certified Healthcare Emergency Professional (CHEP)
- Certified Business Continuity Professional (CBCP)
- FEMA Professional Development Series
- ICS 100, 200, 300, 400, 700, and 800 Certifications
Competencies and Skills- Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.
- Acts Strategically: Creates effective plans that anticipate future consequences and opportunities and is able to connect the day to day operations to longer-term objectives, shifts in the industry, and system goals.
- Applies Business Acumen:Demonstrates knowledge of current and future trends that impact organizational success. Applies proven practices and business theories to get results that meet financial as well as other business goals. Recognizes opportunities for new services and products and acts accordingly, taking measured risks into consideration. Possesses a thorough knowledge of their field and independently carries out their work in accordance with professional standards of the profession.
- Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
- Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
- Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets.
- Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.
- Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.
- Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability .
- Seeks Process Improvement & Applies System Thinking: Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details.
- Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.
- Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time.
- Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
- Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
- Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
- Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.
- Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.
- Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
- Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
- Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability .
Education- Required Bachelor's Degree
Required Experience- 5 year/years of Leadership Experience
- 10 year/years of Relevant Work Experience
Working Conditions- Need to drive to perform responsible duties.
- Work with computers, typing, reading or writing.
- Work beyond the regularly scheduled hours.
- Lifting, moving and loading 20 to 30 pounds.
- Prolonged periods of sitting.
- Prolonged periods of standing.
- Prolonged periods of walking.
