Salary: $80,000 - $85,000
Other Forms of Compensation: Full Benefits, 401K, and PTO
Job SummaryChartwells Higher Education is seeking a self-motivated individual for the role of traveling Director of Operations based out of the IIT campus in Chicago. This role requires about 80% travel to other accounts and will assist in new account openings. This exciting role will be a the forefront of operations excellents and training to advise and participate in the day-to-day operations and financial success of multi-unit campus dining locations. This includes adhering to contract guidelines, the Health Department's regulations, company standards, and expectations of food quality, freshness, and presentation.
With Chartwells rapid growth trajectory, there's immense potential for you to advance authoritatively and make an immediate impact on our food service operations.
This high impact role must be able to travel 80%,Key Responsibilities - Maintains and implements standards of quality in all areas of the foodservice operation.
- Ensures compliance with all regional and account programs and policies .
- Accountable for accurate reporting for the account.
- Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
- Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
- Formulates budgets and plans for the operation.
- Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
- Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
- Champion strong client relationships to align our programs with their objectives, driving happiness and retention.
- Perform other duties as assigned to support the efficient functioning of dining operations.
Preferred Qualifications - BS degree preferred
- Five years of foodservice management experience required
- Higher Education experience in board and retail operations is required
- Knowledge of P&L accountability and contract-managed service experience is required.
- Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation
- Strong leadership abilities with validated experience in supervising and developing staff.
- Excellent organizational skills and ability to prioritize optimally.
- Outstanding customer service skills with a dedication to maintaining high standards of quality.
- Proficiency in preparing and analyzing financial reports.
- Flexibility to work evenings, weekends, and holidays as needed.
- ServSafe® Certified.
Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of crafting outstanding dining experiences.
Apply to Chartwells Higher Education today!Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass StoryApplications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Edare offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: Chartwells HE
CINDY SCHOENFELD
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