Role SummaryThe Director, Thought Leader Liaison (TLL) is a strategic commercial leader responsible for overseeing the development and execution of engagement strategies with national, regional, and emerging Key Opinion Leaders (KOLs) in rare neurological diseases. Reporting to the VP of Marketing, this role provides strategic oversight for the commercial relationship management of thought leaders and ensures the synthesis of actionable insights to inform brand strategy and launch planning.
The Director provides leadership and management for a national team of TLLs, focusing on team development, strategic alignment, and cross-functional integration with Marketing, Medical Affairs, Sales, and Patient Advocacy.
The Director will build and manage a team of 6 TLLs.
Primary ResponsibilitiesTeam Leadership & Strategic Oversight- Lead, hire, develop, and retain a high-performing national team of TLLs
- Provide consistent coaching and professional development to ensure the team meets engagement and insight objectives
- Translate corporate and brand strategy into clear operational plans for the field-based TLL team
Thought Leader Strategy & Advocacy- Oversee the development of comprehensive KOL engagement plans across the TLL team to ensure consistency and impact
- Guide the team in building long-term, trusted relationships with multidisciplinary care teams and centers of excellence
- Ensure a coordinated, compliant, and customer-centric engagement strategy across the organization
Strategic Insight Synthesis- Synthesize field-generated insights from the TLL team to influence brand strategy, messaging, and evidence generation
- Present high-level strategic recommendations to Commercial Leadership based on aggregated trends in diagnosis, treatment patterns, and unmet needs
Advisory Boards & Speaker Bureau Management- Direct the strategy for commercial advisory boards, ensuring objectives are met and insights are communicated cross-functionally
- Provide strategic oversight for the physician speaker bureau, ensuring high-quality educational programming and compliance
Congress & Launch Excellence- Lead the overarching strategy for major neurology congresses, coordinating the team's engagement activities and executive leadership interactions
- Drive launch readiness by ensuring the team identifies educational gaps and shapes peer-to-peer educational strategies at scale
Job DescriptionCandidate ProfileEducation and Required Skills- Demonstrated experience in people leadership, managing field-based commercial or medical teams
- Proven success in strategic thinking and building executive-level relationship frameworks
- Bachelor's degree required; advanced degree (MBA, PharmD, PhD, MSN, MS) preferred
- Minimum 10+ years of pharmaceutical, biotechnology, or healthcare industry experience
- Minimum of 5+ years in one or more of the following: Thought Leader Liaison, Product Marketing, Specialty Sales, Medical Affairs leadership, Commercial field leadership
- Demonstrated experience in rare disease, specialty pharmaceuticals, or neurology
- Strong understanding of commercial compliance and promotional regulations
- Strong project management and organizational skills
- Excellent written, verbal, and presentation skills
Travel and Location- Ability to travel (approximately 60-70%) to support team development, attend congresses, and engage with key stakeholders
- This is a remote role. Occasional presence (1-2 times/quarter) in the Boston office required for workshops, key strategy meetings, etc.
Salary RangeThe salary range for this role is $200-$245k. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employees in this position are also eligible for Short-Term and Long-Term incentive programs. Servier also offers a competitive and comprehensive benefits package that includes benefits such as medical, dental, vision, flexible time off (Servier provides unlimited sick time and flex time, and does not accrue time off), 401(k), life and disability insurance, recognition programs among other great benefits (all benefits are subject to eligibility requirements). For more information on our benefits, please visit this link.
