Minimum 5 years of progressive food service, hospitality, or dining operations management experience
Experience overseeing multiple dining venues or complex food service operations preferred
Demonstrated knowledge of labor management, budgeting, financial reporting, and operational controls
Responsibilities
Manage multiple food service operations to maintain high standards in food preparation, presentation, and service
Oversee daily front of house and back of house operations across assigned dining venues
Ensure consistent food quality, presentation, temperature, and timely service
Address resident concerns promptly and professionally, documenting resolutions and follow-up
Coordinate with culinary leadership to ensure menu execution and service consistency
Provide direct supervision, coaching, and performance management for dining room managers, supervisors, and associates
Plan and coordinate catering services, special events, and other dining-related activities
Benefits
Medical, dental, and vision coverage
401K with match
PTO and paid holidays
Full Job Description
Schedule and Compensation
Full Time, 40 hours weekly
Monday - Friday, 8:30am-5pm
Occasional weekends and holidays, required.
$87,000 annually
Job Description
The Operations Manager oversees the daily operations of dining services, ensuring high-quality food service and resident satisfaction while maintaining financial and operational efficiency. This role manages the dining manager, including chefs and hourly team members, and ensures compliance with safety, sanitation, and regulatory standards. The Operations Manager fosters a collaborative environment, supports professional development, and works to enhance the overall dining experience.
1. Daily Operations and Service Excellence
Manage multiple food service operations to maintain high standards in food preparation, presentation, and service.
Oversee daily front of house and back of house operations across assigned dining venues.
Ensure consistent food quality, presentation, temperature, and timely service.
Address resident concerns promptly and professionally, documenting resolutions and follow-up.
Coordinate with culinary leadership to ensure menu execution and service consistency.
2. Leadership and Associate Development
Provide direct supervision, coaching, and performance management for dining room managers, supervisors, and associates.
Conduct regular leadership meetings, associate check-ins, and performance evaluations.
Ensure new associates receive appropriate onboarding, orientation, and job-specific training.
Oversee scheduling, payroll functions, and staffing to ensure appropriate coverage and efficient operation.
3. Financial Management and Budget Accountability
Manage operational expenses in accordance with approved budgets.
Monitor labor productivity, scheduling efficiency, overtime, and staffing levels.
Partner with culinary leadership to control food costs, waste, and inventory.
Minimum 5 years of progressive food service, hospitality, or dining operations management experience.
Experience overseeing multiple dining venues or complex food service operations preferred.
Demonstrated knowledge of labor management, budgeting, financial reporting, and operational controls.
Additional Information
Depending upon the status of the position, Asbury offers generous benefits including medical, dental, and vision coverage; 401K with match; PTO and paid holidays.
