Strong understanding of construction and fabrication workflows, including project sequencing and installation coordination.
Experience coordinating across technical and operational teams, including engineering and project delivery.
Ability to manage multiple priorities and resolve execution challenges in schedule-driven environments.
Experience working with fabrication partners and multidisciplinary project teams.
Strong organizational, analytical, and problem-solving skills to identify risks and follow through on commitments.
Effective written and verbal communication skills for coordinating with customers and internal stakeholders.
Proficiency with Microsoft Office and familiarity with construction or project management systems.
Responsibilities
Coordinate fabrication and off-site manufacturing execution from design development through project closeout.
Serve as the primary customer contact for DIM and OSM execution, ensuring clear communication with Project Managers.
Develop and manage fabrication schedules and production priorities in coordination with project teams.
Coordinate across various departments to ensure accurate and timely information flow.
Support fabrication partners by ensuring all necessary documentation is complete before production begins.
Review fabrication readiness and authorize package release based on coordination and approvals.
Identify and resolve coordination gaps and execution risks, escalating issues when necessary.
Benefits
Opportunity to work on complex construction projects with a focus on innovation.
Collaborative work environment with cross-functional teams.
Professional development opportunities to enhance skills and career growth.
Exposure to advanced fabrication and off-site manufacturing techniques.
Full Job Description
POSITION OVERVIEW:
ISAT Total Support is seeking a DIM Service Lead to support the successful delivery of complex construction projects through coordinated engineering, digital design, fabrication, and off-site manufacturing (OSM).
This position serves as the primary customer contact for DIM and OSM execution activities, working closely with Project Managers, internal departments, and fabrication partners to ensure project requirements are translated into coordinated, executable deliverables. The DIM Service Lead oversees fabrication execution from planning and design coordination through production, delivery, installation support, and closeout, while the Project Manager retains overall commercial and contractual responsibility.
The ideal candidate brings a strong understanding of construction and fabrication workflows, communicates effectively across technical and operational teams, and takes initiative to resolve challenges before they affect project delivery.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate fabrication and OSM execution from early design development through production, delivery, installation support, and project closeout.
Serve as the primary customer contact for DIM and OSM execution matters, maintaining clear communication with Project Managers regarding schedules, commitments, risks, and issues affecting project delivery.
Develop and manage fabrication schedules, production priorities, and sequencing requirements in coordination with project teams and manufacturing partners.
Coordinate across Engineering, VDC, Fabrication Detailing, Procurement, Manufacturing, Logistics, and Project Delivery to ensure accurate and timely information flow.
Support outsourced fabrication and OSM partners by ensuring required drawings, materials, schedules, and execution documentation are complete and available before production begins.
Review fabrication readiness, including model coordination, shop drawing approvals, material availability, installation sequencing, and required field documentation before authorizing package release.
Identify and resolve coordination gaps, incomplete deliverables, resource constraints, and execution risks, escalating missed commitments when necessary.
Coordinate shop drawing reviews, fabrication quality requirements, and applicable QA/QC processes to support accurate and consistent production.
Implement established company standards, workflows, and execution requirements at project startup and maintain their consistent application throughout the project lifecycle.
Monitor fabrication progress, production milestones, quality performance, and delivery commitments, communicating risks and recovery plans to project stakeholders.
Provide regular reporting to project leadership regarding production status, key performance indicators, outstanding commitments, and execution risks.
Build effective working relationships with customers, internal teams, fabrication vendors, and OSM partners to support successful project outcomes.
Identify opportunities to improve fabrication readiness, cross-functional coordination, operational processes, and overall execution performance.
Document lessons learned and provide recommendations to DIM leadership to strengthen future project delivery.
QUALIFICATIONS AND SKILLS:
Required Qualifications
Strong understanding of construction, fabrication, manufacturing, or off-site manufacturing workflows, including project sequencing, constructability, and installation coordination.
Experience coordinating across technical and operational teams, including engineering, VDC, fabrication detailing, procurement, manufacturing, or project delivery.
Demonstrated ability to manage multiple priorities, coordinate deliverables, and resolve execution challenges in schedule-driven environments.
Experience working with fabrication partners, vendors, or multidisciplinary project teams to support production and delivery requirements.
Strong organizational, analytical, and problem-solving skills, with the ability to identify risks and follow through on commitments.
Effective written and verbal communication skills, including the ability to coordinate with customers, project leadership, and internal stakeholders.
Ability to interpret project schedules, technical documentation, and fabrication requirements to support coordinated execution.
Proficiency with Microsoft Office applications and the ability to work with construction, fabrication, ERP, or project management systems.
Preferred Qualifications
Bachelor's degree in Engineering, Construction Management, Manufacturing, Operations Management, Business, or a related field, or equivalent relevant experience.
Minimum 2 years of experience in construction operations, fabrication, manufacturing, project delivery, OSM, VDC coordination, or a related field.
Experience coordinating outsourced fabrication or off-site manufacturing partners.
Experience reviewing construction drawings, shop drawings, fabrication packages, bills of materials, and installation documentation.
Familiarity with MEP systems, engineered support systems, prefabrication, or complex industrial construction.
