Summary
Contributes to the overall operational performance of the digital channel by taking the lead in tasks related to compliance and risk mitigation. Functions as the Business Risk Leader’s delegate with access to the Archer platform.
Duties & Responsibilities
Complete all digital system access reviews & password policy reviews for risk and policy adherence (35+ per year)
Assist the Digital Business Risk Leader (BRL) and function as BRL delegate: Maintain the Digital Risk Register and Control Table; Track issues, complaints, and corrective action tasks in Archer; lead first line control testing and documentation; Model Risk Management documentation
Gather and submit documentation related to digital audits; coordinate and maintain related procedures
Coordinate and lead the update and revision process for all digital annual agreements with digital customers, including terms and conditions, etc. Also lead the annual review and update for all digital team procedures, as well as, the digital team business recovery plan.
Perform various quality assurance testing to ensure manual controls are functioning as expected
Perform the daily TMS reviews and approvals
It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Education Requirements
Minimum Experience
5+ years banking experience
At least 2 years’ experience performing compliance and risk related tasks
Strong technological skills and expertise, especially with Microsoft Office Suite (Excel, Power Query, PPT, etc)
Knowledge and familiarity with Archer a plus
Licenses & Certifications
Knowledge, Skills, & Abilities
Analysis, Risk Awareness, Planning & Organizing; Process Improvement, Critical Thinking, Ability to Work Independently
Physical Demands and Work Environment
Physical Demands
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
Ability to sit, walk, and/or stand for extended periods of time
Ability to bend and reach
Work Environment
Remote or hybrid: For remote or hybrid positions, a secure and distraction-free setting is required, with a reliable internet connection (cable or fiber preferred, mobile hotspots not acceptable). Hybrid positions will report to a physical Company location, as directed by the manager, and that setting will be a typical office environment.
