The Account Manager - Digital Production is responsible for managing and growing strategic customer relationships within assigned accounts across the Digital Production portfolio. This role focuses on maximizing customer value, expanding adoption of digital production technologies, and identifying new opportunities within existing accounts while maintaining strong relationships with key stakeholders. The position serves as a trusted advisor to customers, leveraging technical expertise and commercial acumen to align SLB's digital production solutions with customer objectives.
Key Responsibilities- Manage and grow relationships within assigned customer accounts across North America.
- Serve as the primary commercial interface for key Digital Production customers.
- Develop account growth strategies to increase software adoption and expand revenue opportunities.
- Identify, qualify, and progress sales opportunities through the commercial pipeline.
- Conduct regular customer visits and maintain executive-level relationships within customer organizations.
- Collaborate with technical, domain, and solution sales teams to deliver customer-focused solutions.
- Support the promotion and adoption of the Digital Production portfolio.
- Monitor competitor activity, market trends, and customer needs.
- Maintain accurate opportunity forecasting and customer information within CRM systems.
- Support contract negotiations, pricing discussions, and receivables management.
- Coordinate customer introductions and transition activities for inherited accounts.
- Travel to customer headquarters and field operations as required
Preferred Qualifications- Bachelor's degree in Engineering or a related technical discipline.
- 5+ years of experience in oil and gas production, artificial lift, production optimization, digital technologies, technical sales, or account management.
- Strong customer relationship management skills.
- Experience working with operators and production-focused customers.
- Ability to translate technical solutions into business value.
- Excellent communication, presentation, and negotiation skills.
- Experience with software or technology sales is preferred.
