OnTrac

Digital Product Analytics Consultant

OnTrac$90K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in digital/product analytics, ideally in both mobile and web contexts.
  • Strong SQL skills for data analysis and report building.
  • Hands-on experience with a digital analytics platform such as Google Analytics 4, Adobe Analytics, or similar tools.
  • Familiarity with telemetry/performance monitoring tools like Datadog or New Relic.
  • Capability to present complex data clearly to executives and inspire actionable outcomes.
  • Ability to work independently and in advisory roles.

Responsibilities

  • Analyze user journeys, friction points, and performance trends across mobile and web platforms.
  • Design custom queries and tailored analyses to extract key insights from data.
  • Translate complex data patterns into actionable recommendations for executives.
  • Identify key performance metrics and proactively detect issues using telemetry data.
  • Create engaging dashboards and visualizations for cross-functional teams' understanding.
  • Influence product roadmaps and UX decisions through strategic analysis.

Benefits

  • Opportunity to engage directly with senior executives and shape business strategies.
  • Autonomy in analyzing and deciding future directions of digital analytics.
  • Chance to directly impact user experience and platform performance improvements.
  • A role that combines technical analytics with strategic influence in business outcomes.
Full Job Description
About the Opportunity

Are you passionate about uncovering the stories behind digital data and shaping how millions of users experience mobile apps and web platforms? We're looking for a Digital Analytics Subject Matter Expert (SME) who thrives at the intersection of data, product, and strategy.

In this role, you won't just crunch numbers-you'll guide senior executives on where their digital platforms win, where users struggle, and what to prioritize next. You'll combine technical depth with storytelling, influencing product roadmaps and user experience decisions for a premier enterprise client.

This is a high-impact, highly visible role for someone ready to take ownership of digital analytics, push beyond surface-level metrics, and make a tangible difference in how digital products evolve.
What You'll Do
  • Dig into digital platforms (mobile + web) to analyze user journeys, friction points, feature adoption, and performance trends.
  • Go beyond dashboards: design your own queries, create tailored analyses, and spotlight the insights that matter most.
  • Translate complex data into clear, compelling recommendations that resonate with executives and drive business outcomes.
  • Shape the future of analytics by asking the right questions: "What should we be measuring next?" and "How do we turn these signals into action?".
  • Use telemetry and performance data to proactively identify issues before they impact customers.
  • Craft engaging dashboards and visualizations that highlight opportunities for product, engineering, and leadership teams.
What You Bring
  • 3-5 years of experience in digital/product analytics, preferably across both mobile and web.
  • Strong SQL skills for digging into data and building analyses from the ground up.
  • Hands-on expertise with at least one digital analytics platform (Google Analytics 4, Adobe Analytics, Amplitude, Mixpanel, PostHog, Pendo, Firebase).
  • Familiarity with telemetry / performance monitoring tools (Datadog, New Relic, AppDynamics, or cloud-native solutions).
  • A proven ability to stand in front of executives, simplify the complex, and inspire action.
  • Comfort working both independently as a doer and as a strategic advisor.
  • Bonus points for consulting experience, cloud exposure (GCP, AWS, Azure), or advanced BI/visualization (Tableau, Power BI, Looker).
Why This Role is Different

This isn't a back-office analytics position. You'll be the trusted voice in the room with executives, shaping how digital platforms evolve. You'll see your insights translated into real-world improvements in user experience and platform performance. And you'll have the autonomy to decide not just how to analyze, but what to analyze next.

If you're ready to make analytics more than numbers-to turn data into influence, insight, and impact-this is your stage.

About OnTrac

OnTrac is a courier and delivery service that specializes in overnight and time-critical deliveries. The company was founded in 1991 and has since grown to become one of the largest regional package delivery companies in the United States. OnTrac offers a range of services, including same-day delivery, next-day delivery, and two-day delivery, and serves customers in Arizona, California, Nevada, Oregon, Utah, and Washington. The company is committed to providing its customers with fast, reliable, and cost-effective delivery solutions, and has built a reputation for excellence in the industry.
Learn more about OnTrac
Size
3,000 employees
Industry

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