Parker Hannifin

Digital & IT - PRM Sr. Analyst

Parker Hannifin • $95K — $115K *
Cleveland, OH 44130In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, information systems, or related area.
  • Business application experience with a focus on Sales and Marketing.
  • Core business and business systems experience with willingness to learn new technologies.
  • Experience with Salesforce CRM, with preference for Experience Cloud.
  • 5+ years related IT experience.
  • Proven analytical skills and problem-solving capability.
  • Excellent written and verbal communication and collaboration skills.

Responsibilities

  • Lead or co-lead complex digital and IT projects to deliver business results.
  • Perform system analysis to identify gaps in technology or processes and recommend solutions.
  • Assist in developing and implementing new technologies while communicating progress to stakeholders.
  • Build relationships with business partners to discuss future capabilities and enhancements.
  • Communicate impactful decisions and recommendations to managers and key stakeholders.
  • Serve as the primary contact for communication with 3rd party IT and service vendors.
  • Create application testing and training documentation, as well as best practice guides.

Benefits

  • Opportunity to work with cutting-edge technology and tools.
  • Chance to lead global projects and collaborate internationally.
  • Professional development opportunities through cross-training and mentorship.
  • Flexible work hours with after-hours support as needed.
  • Possibility for travel to engage with global teams and partners.
Full Job Description
Position Summary

Position Summary

The Digital and IT Senior Analyst will be responsible for defining business processes, aligning technical solutions to business strategy and the enablement, deployment and support of our Digital Selling Application Portfolio, with our current major key focus area, the Salesforce Partner Relationship Management portal dedicated to Parker's Distributor network. Along with Rebate Management, Case Management, Claim Management, Quoting and Pricing.

Responsibilities

Essential Functions:

  • Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed, ensuring standard deployment of functionality and processes worldwide.
  • Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function.
  • Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure.
  • Develop relationships with business partners and collaborate on future capabilities and enhancements.
  • Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate.
  • Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors.
  • Manages own priorities and provides direction, guidance and mentoring to team members.
  • Delivers multiple solutions while managing conflicting priorities and resources.
  • Creating application testing and training documentation, best practice guides and general user documentation.
  • Conducts knowledge transfer and/or cross training with team members.
  • Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions.
  • Support existing live locations user base.
  • Available to provide after-hours technical support as needed.
  • Ability to travel as needed
Qualifications

Qualifications:
  • Bachelor's degree in computer science, information systems, or related area (Or international equivalent)
  • Business application experience, ideally with a Sales and Marketing focus.
  • Core business and business systems experience and the candidates should be willing to cross train to new technologies.
  • Sales and marketing application experience including CRM and content management.
  • Experience with Salesforce CRM in general, Experience Cloud is preferred.
  • Quoting/Pricing and/or Rebate management experience would be an advantage but not essential.
  • Proven analytical skills and the ability to explore a multitude of resources to aid resolution are essential.
  • 5+ years related IT experience.
  • Excellent written and verbal communication and collaboration skills.
  • Strong interpersonal skills, relates well with all levels of the organization.
  • Demonstrated leadership aptitude, learning agility, and adaptability.
  • Demonstrated ability to lead teams and manage projects effectively.
  • An adaptable approach and the ability to work in a global team are pre-requisites

About Parker Hannifin

Parker Hannifin is a diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of commercial, mobile, industrial, and aerospace markets. They are also demonstrating how their interconnected portfolio of motion and control technologies is critical to enabling a cleaner and sustainable world.

Parker Hannifin Careers

Join the vibrant team at Parker Hannifin, a global leader in motion and control technologies, and be part of a company known for its innovative approach and commitment to excellence. At Parker Hannifin, we offer a wide range of job opportunities that allow professionals to advance their careers in an environment that fosters growth, leadership, and diversity.

Work You’ll Do

At Parker Hannifin, every position contributes to our mission of solving the world’s greatest engineering challenges. Our team is composed of highly skilled professionals dedicated to pushing the boundaries of technology and innovation. Whether you are looking for a full-time position, an internship, or a leadership role, Parker Hannifin has a place for you.

Innovate and Lead

Embrace the opportunity to lead projects that redefine industry standards. Parker Hannifin is at the forefront of technological innovation, and our employees are the driving force behind our success. With a culture that values diversity and creative problem-solving, you will work alongside some of the brightest minds in the industry.

Grow Your Career

Parker Hannifin is committed to the professional growth of our employees. With comprehensive training programs and a focus on career development, we ensure that our team members have the resources they need to succeed. Our commitment to professional development is matched by our dedication to promoting from within, providing a clear path for career advancement.

Be Part of a Great Team

Our team at Parker Hannifin is our greatest asset. We pride ourselves on a culture that promotes teamwork, respect, and collaboration. With a global network of professionals, the opportunities for networking and cross-functional collaboration are vast. Join us and be part of a team that is making a difference in the world.

Benefits and Culture

Parker Hannifin offers a competitive benefits package that supports the health, well-being, and financial security of our employees and their families. From health insurance to retirement plans, we provide the benefits that help you live a healthier and more secure life. Our inclusive culture encourages involvement and offers various channels for employees to express their ideas and insights.

Explore Job Opportunities

Are you ready to take the next step in your career? Explore the exciting job opportunities at Parker Hannifin. From engineering to marketing, and from sales to customer service, we have positions that match a wide range of skills and interests. - **Search Parker Hannifin Jobs**: Find open positions that align with your skills and career goals. We are continuously hiring and looking for new talent to join our dynamic team. - **Prepare Your Application**: Tailor your resume and prepare for your interview with us. Show us how your experience and skills make you the perfect fit for Parker Hannifin. - **Internship Programs**: Gain hands-on experience and build your professional network through our internship programs. These opportunities are designed to give you a solid foundation in your chosen field.

Stay Connected

- **Join Our Team**: Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. - **Career Development**: Engage in ongoing learning and development programs to enhance your skills and boost your career prospects. - **Job Alert Emails**: Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Parker Hannifin. At Parker Hannifin, we are not just offering jobs; we are offering careers that make a global impact. Join us and be part of a legacy of leadership, innovation, and diversity.
Learn more about Parker Hannifin
Size
54,640 employees
Market Cap
$37.5 billion
Industry
Manufacturing & Automotive
Net Income
$1.4 billion
Founded
1918
5 Year Trend
+5.7%
Revenue
$13.5 billion
NASDAQ
PH
* Ladders Estimates

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